Summary
Overview
Work History
Education
Skills
Languages
Qualifications In Action
Education And Professional Development
References
Timeline
Generic

Trudy Payne

Cambridge,ON

Summary

Results-driven professional with over a decade of experience in training and course design within massage therapy, physical therapy, and education. Proven ability to assess client needs and deliver effective treatments, enhancing recovery for diverse injuries. Recognized for exceptional communication and organizational skills, alongside a deep understanding of CMTO regulations. Committed to continuous professional development through various diplomas and certifications, demonstrating adaptability and problem-solving expertise.

Overview

26
26
years of professional experience

Work History

RMT

Conestoga Student Inc
Kitchener, ON
01.2024 - Current
  • Collaborated with healthcare professionals to provide comprehensive client care.
  • Employed diverse massage techniques to address individual client needs.

Sole-Proprietor

Healingpayne Therapy
Brampton, ON
01.2010 - Current
  • Conducted thorough assessments to develop safe and effective client treatment plans.
  • Created a '5 Footsteps to Wellness' plan focusing on assessment, treatment, resolution, and maintenance.
  • Designed and delivered programs in transformation, massage therapy, injury management, natural products, business practices, and CEU courses.
  • Served as tutor and mentor for massage therapy and fitness training students.
  • Maintained therapeutic relationships to enhance client engagement and trust.
  • Managed direct billing processes and completed MVA reporting accurately.
  • Trained clients in rehabilitation techniques for acute and chronic injuries.

Registered Massage Therapist

Myers Physiotherapy Sports clinic
Cambridge, ON
05.2019 - 01.2024
  • Collaborated with physiotherapists, chiropractors, chiropodists, and physicians to ensure comprehensive patient care.
  • Managed direct billing processes and MVA/WSIB reporting to enhance operational efficiency.
  • Developed treatment plans aligned with clients' rehabilitation goals, preferred methods, and appointment frequency.

Registered Massage Therapist

Rejuve Massage Therapy Clinic
Brampton, ON
01.2012 - 01.2024
  • Conducts in-depth assessments to construct safe and effective treatment plan and desired outcome.
  • Designed a “5 footsteps to wellness treatment plan” Assessing, Addressing, Treating, Resolving, Maintaining.
  • Maintain therapeutic relationships a client.
  • Direct Billing, MVA reporting.

PERSONAL TRAINER (Rehabilitation)

Riverdale Mill Fitness
Inglewood, ON
01.2014 - 01.2016
  • Assessed and developed treatment programs for older adults aligned with individual needs and goals.
  • Provided exceptional client care to enhance overall wellness.
  • Supervised program participants to ensure safety throughout activities.
  • Maintained a safe, clean facility and organized equipment storage.
  • Performed administrative duties, including record-keeping and communications with medical professionals.
  • Developed and implemented individualized fitness programs based on client goals, abilities, and limitations.

BRANCH OFFICE ADMINISTRATOR, CUSTOMER SERVICE REP, ADVISOR /TRAINER

Edward Jones
Mississauga, ON
01.1999 - 01.2010
  • Company Overview: Engaged by this leading financial services provider to deliver efficient, knowledgeable and top-tier client care and services to numerous branches across Canada and the US, swiftly earning several promotions in building and establishing new branch locations.
  • Lead Trainer /Facilitator to new Financial Advisors and Administrators.
  • Conducted CEU credits and business development.
  • Engaged by this leading financial services provider to deliver efficient, knowledgeable and top-tier client care and services to numerous branches across Canada and the US, swiftly earning several promotions in building and establishing new branch locations.

Education

Massage Therapy Program -

National Institute
Brampton, ON
12.2016

Registered Massage Therapist - RMT

Canadian College of Massage Therapy Ontario
Toronto, ON
12.2016

Entrepreneur Program -

Adult Training & Business Development
Brampton, ON
12.2016

Fitness Leadership Diploma - Fitness Theory and Leadership, Nutrition and Lifestyle Behaviour, Fitness Appraisal, Motivational Skills, Exercise Prescription, and Technique

Humber College
Toronto, ON
12.2014

Certified Hypnotherapist -

National Guild of Hypnotists Inc.
Canada
12.2013

Certified Reflexologist -

Ontario College of Reflexology

Certified FIS, PT, NWS, OAS -

Can Fit Pro Certifications
Brampton, ON

Executive Administrator -

Toronto School of Business
Toronto, ON

Skills

  • Mentoring and coaching
  • Tutoring and training
  • Health industry best practices
  • Course design and delivery
  • Client needs analysis
  • Biomechanical training
  • Operational and logistical planning
  • Customer and partner relations
  • Staff development
  • Resource scheduling and coordination
  • Client acquisition and retention
  • Multidisciplinary collaboration
  • Market research and analysis

Languages

  • Fluent in English
  • American Sign Language

Qualifications In Action

  • Sole-Proprietor - Healingpayne Therapy, 01/10, Present, Conducts in-depth assessments to construct safe and effective treatment plan and desired outcome for clients., Designed a '5 footsteps to wellness treatment plan', Assessing, Addressing, Treating, Resolving, Maintaining., Designed & conducted many programs and courses such as; Transformation, Massage, Injuries, Natural products, business, and CEU courses., Tutor/Mentor for Massage Therapy & Fitness Training students., Maintain therapeutic relationships with clients., Direct Billing, MVA reporting., Rehabilitation trainer for acute and chronic injuries.
  • Conestoga Student Inc, 01/24, Present
  • Myers Physiotherapy Sports clinic, 01/17, 01/24
  • Registered Massage Therapist, Rejuve Massage Therapy Clinic, Brampton, ON, 01/12, 01/24, Conducts in-depth assessments to construct safe and effective treatment plan and desired outcome., Designed a '5 footsteps to wellness treatment plan' Assessing, Addressing, Treating, Resolving, Maintaining., Maintain therapeutic relationships with clients., Direct Billing, MVA reporting., Lead facilitator/Trainer for 4 Registered Massage Therapists.
  • PERSONAL TRAINER (Rehabilitation), Riverdale Mill Fitness, Inglewood, ON, 01/14, 01/16, Assessing and developing treatment programs to older adults based on needs and goals., Provide exceptional client care., Supervise program participants and ensure their safety., Maintain a safe, clean facility and ensure equipment is stored appropriately., Administrative duties, as required – Record keeping, communications with Medical professionals.
  • BRANCH OFFICE ADMINISTRATOR, CUSTOMER SERVICE REP, ADVISOR /TRAINER, Edward Jones, Mississauga, ON, 01/99, 01/10, Engaged by this leading financial services provider to deliver efficient, knowledgeable and top-tier client care and services to numerous branches across Canada and the US, swiftly earning several promotions in building and establishing new branch locations., Lead Trainer /Facilitator to new Financial Advisors and Administrators., Conducted CEU credits and business development.

Education And Professional Development

  • National Institute, Brampton, ON, Massage Therapy Program, 06/16
  • Canadian College of Massage Therapy Ontario, Registered Massage Therapist (RMT), 06/16
  • Humber College, Toronto, ON, Fitness Leadership Diploma, 06/14
  • National Guild of Hypnotists Inc., Canada, Certified Hypnotherapist, 06/13
  • Ontario College of Reflexology, Certified Reflexologist
  • Can Fit Pro Certifications, Brampton, ON, Certified FIS, PT, NWS, OAS
  • Entrepreneur Program, Adult Training & Business Development, Brampton, ON, 06/16
  • Toronto School of Business, Toronto, ON, Executive Administrator

References

References available upon request.

Timeline

RMT

Conestoga Student Inc
01.2024 - Current

Registered Massage Therapist

Myers Physiotherapy Sports clinic
05.2019 - 01.2024

PERSONAL TRAINER (Rehabilitation)

Riverdale Mill Fitness
01.2014 - 01.2016

Registered Massage Therapist

Rejuve Massage Therapy Clinic
01.2012 - 01.2024

Sole-Proprietor

Healingpayne Therapy
01.2010 - Current

BRANCH OFFICE ADMINISTRATOR, CUSTOMER SERVICE REP, ADVISOR /TRAINER

Edward Jones
01.1999 - 01.2010

Massage Therapy Program -

National Institute

Registered Massage Therapist - RMT

Canadian College of Massage Therapy Ontario

Entrepreneur Program -

Adult Training & Business Development

Fitness Leadership Diploma - Fitness Theory and Leadership, Nutrition and Lifestyle Behaviour, Fitness Appraisal, Motivational Skills, Exercise Prescription, and Technique

Humber College

Certified Hypnotherapist -

National Guild of Hypnotists Inc.

Certified Reflexologist -

Ontario College of Reflexology

Certified FIS, PT, NWS, OAS -

Can Fit Pro Certifications

Executive Administrator -

Toronto School of Business
Trudy Payne