Trudy Harrison
Springhill,NS
Summary
Positive and upbeat experienced previous Restaurant Owner with hands-on experience in all areas of restaurant and kitchen operations, including food prep, cooking, food safety, cleaning, sanitizing, ordering, scheduling, inventory management and waste prevention following all protocols and health and safety guidelines.
A team player with Excellent communication, organizational and conflict resolution skills.
Overview
19
19
years of professional experience
Work History
Store Manager
Northern Reflections
11.2021 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed inventory control, cash control, and store opening and closing procedures.
Owner/Operator
Sociables Pub And Eatery
02.2013 - 10.2021
- responsible For directing and working collaboratively with cooks to uphold the value of our food preparation, adding nutritional items to the menu, and options for food allergies.
- commitment to promoting equality to help promote a healthy dining experience. .
- Oversees daily operation, food prep, service of breakfast, lunch and supper in a high pressured, fast paced environment.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Hot Foods Cook
Atlantic Superstore
09.2005 - 01.2013
- Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
- Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
- Collaborated with kitchen team members to efficiently prepare and serve hot food items during peak hours.
- Achieved consistency in dish preparation through diligent attention to detail and precise execution of recipes.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
GED -
NSCC
Amherst, NSSkills
- Operational Efficiency
- Staff Management
- Menu development
- Food presentation
- Local Regulations Compliance
- Online Ordering Management
- Health Code Compliance
- Schedule Management
- Nutrition knowledge
- Inventory Management
- Employee Scheduling
- Allergy awareness
- POS System Operation
- Quality Assurance
- Attention to Detail
- Adaptability
- Reliable and Responsible
- Kitchen equipment operation and maintenance
- Calm and Pleasant Demeanor
- Sanitation
- Multitasking Abilities
- experience related to duties and responsibilities specified in posting
- I will have my food handlers course
- familiar with computers to order supplies and access emails and files
- Excellent people skills with all ages and culture
Languages
English
Full Professional
Timeline
Store Manager
Northern Reflections
11.2021 - Current
Owner/Operator
Sociables Pub And Eatery
02.2013 - 10.2021
Hot Foods Cook
Atlantic Superstore
09.2005 - 01.2013
GED -
NSCC
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