Summary
Overview
Work History
Websites
Training
Timeline
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Trudy-Ann Mair

Toronto

Summary

With a comprehensive understanding of products and services. I consistently exceed sales objectives by leveraging my expertise to drive revenue growth and elevate success.





Overview

4
4
years of professional experience

Work History

Outbound Appointment Setter

V-shred
01.2025 - 05.2025


  • Booked 180–220 Qualified Appointments Monthly, consistently surpassing weekly KPIs and performance benchmarks.
  • 27%+ Closing Rate and 43%+ Show Rate, tracked and reported via Plecto for continuous performance optimization.
  • Managed 500+ Daily Prospect Contacts using Vicidial and Go High Level CRM systems, maintaining high efficiency and pipeline momentum.
  • Drove $80K+ in Revenue as a key contributor to the high-performing outbound sales team.

Appointment Setter

Glencoco
09.2024 - 10.2024
  • Conduct 200+ cold calls daily and schedule appointments for home renovation project estimations for HomeFix Custom Remodeling.
  • Maintain and update CRM and call tracker to ensure accurate record-keeping and follow-ups.
  • Engage with prospects to understand their needs and provide tailored solutions, ensuring a high level of customer satisfaction.


Personal Support Worker

SE Health
09.2021 - Current


  • Managed multiple responsibilities simultaneously with exceptional organizational skills, ensuring compliance with policies and regulations.
  • Provided unparalleled customer service, utilizing a person-centered approach to address inquiries and concerns, resulting in heightened resident satisfaction.
  • Managed challenging resident situations with empathy and sensitivity, showcasing strong interpersonal skills while maintaining a high standard of customer service.


Appointment Setter

Primerica
07.2023 - 09.2023


  • Conducted robust prospecting activities, average of 15-20 outbound calls per week through leads from Kijiji and Facebook groups.
  • Managed objections and rejections from leads both in person and online, utilizing a person-centered approach.
  • Prospected outbound leads in person with my upline at malls and essential necessity stores.
  • Followed up with prospects and sent emails and Zoom links to facilitate qualification and closing calls.


Training

  • Growth Cave (Cashflow Consultant Academy)
  • Wealth Genius (6Ten Project)
  • Hired Closer
  • Elliott Training Academy
  • 1 Call Closer University

Timeline

Outbound Appointment Setter

V-shred
01.2025 - 05.2025

Appointment Setter

Glencoco
09.2024 - 10.2024

Appointment Setter

Primerica
07.2023 - 09.2023

Personal Support Worker

SE Health
09.2021 - Current

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Trudy-Ann Mair