Trudy-Ann Isaacs-Stewart
Milton,ON
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills. Efficient Picker Packer with specialization in maintaining high productivity levels and completing tasks efficiently. Order processing, and quality control. Excel in organization, time management, and teamwork to enhance operational workflow and meet tight deadlines.
Overview
8
8
years of professional experience
Work History
Picker/Packer Associate
Ceva logistics
Milton, Ontario
04.2023 - Current
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Picked products from designated locations using various tools, RF scanner.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked orders according to customer specifications.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
Internship Student
St. George medical clinic
Milton, Ontario
02.2023 - 03.2023
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Verified insurance coverage for each patient visit.
- Managed medical records using an electronic health record system.
- Prepared patient charts prior to each appointment.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Key Holder/Retail Sales Associate
Fairweather Ltd
Mississauga, Ontario
11.2018 - 09.2019
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties, such as depositing funds.
- Tracked stock movement to ensure availability of merchandise for customers.
Packer
Loxcreen flooring warehouse
Mississauga, Ontario
01.2017 - 08.2017
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Packed orders for shipment in accordance with customer requirements.
Education
Diploma - Medical Office Assistant
Trios College
Mississauga, ON03-2022
High School Diploma -
Notre Dame Catholic Secondary School
Brampton, ON06-2016
Skills
- Customer service
- MS Office
- Problem solver
- Attention to detail
- Honesty and integrity
- Time management
- Social skills
- Respectful
- Organized
- Adaptable
- Strong communication and interpersonal skills used to understand customer needs in response to telephone and in person inquiries
- Expertise in providing information about company products as per customer expectations and maintaining great customer relations
- Ability to work well under pressure and meet deadlines in a fast paced environment
- More than one year of customer service experience in handling and balancing cash transactions
Timeline
Picker/Packer Associate
Ceva logistics
04.2023 - Current
Internship Student
St. George medical clinic
02.2023 - 03.2023
Key Holder/Retail Sales Associate
Fairweather Ltd
11.2018 - 09.2019
Packer
Loxcreen flooring warehouse
01.2017 - 08.2017
Diploma - Medical Office Assistant
Trios College
High School Diploma -
Notre Dame Catholic Secondary School
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