Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AccountManager
TRUC NGUYEN THI ANH

TRUC NGUYEN THI ANH

Edmonton,AB

Summary

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Overview

14
14
years of professional experience

Work History

Healthcare Customer Service Representative

SALE
09.2017 - 03.2023
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
  • Supported accounts receivable operations within assigned functions.
  • Identified, analyzed and researched systemic issues and made recommendations for resolution.
  • Managed patient registration process, confirming data accuracy and completeness.

Restaurant Manager

Owners
10.2014 - 07.2017
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

QUE VIET FOODY

HEAD WAITRESS
02.2009 - 03.2013
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Tracked food production levels, meal counts, and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Accounting And Finance

OPEN UNIVERCITY
HO CHI MINH , VIET NAM
11.2013

Skills

  • Warm and Friendly

Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Worked well in a team setting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Healthcare Customer Service Representative

SALE
09.2017 - 03.2023

Restaurant Manager

Owners
10.2014 - 07.2017

QUE VIET FOODY

HEAD WAITRESS
02.2009 - 03.2013

Accounting And Finance

OPEN UNIVERCITY
TRUC NGUYEN THI ANH