TRUC NGUYEN THI ANH
Edmonton,AB
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
14
14
years of professional experience
Work History
Healthcare Customer Service Representative
SALE
09.2017 - 03.2023
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Supported accounts receivable operations within assigned functions.
- Identified, analyzed and researched systemic issues and made recommendations for resolution.
- Managed patient registration process, confirming data accuracy and completeness.
Restaurant Manager
Owners
10.2014 - 07.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
QUE VIET FOODY
HEAD WAITRESS
02.2009 - 03.2013
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Tracked food production levels, meal counts, and supply costs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Accounting And Finance
OPEN UNIVERCITY
HO CHI MINH , VIET NAM11.2013
Skills
- Warm and Friendly
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Worked well in a team setting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Healthcare Customer Service Representative
SALE
09.2017 - 03.2023
Restaurant Manager
Owners
10.2014 - 07.2017
QUE VIET FOODY
HEAD WAITRESS
02.2009 - 03.2013
Accounting And Finance
OPEN UNIVERCITY
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