Troy Young
Hanford
Summary
Dynamic Assistant Manager with a proven track record at Little Caesars, enhancing operational efficiency and customer satisfaction. Excelled in inventory management and employee supervision, boosting team performance and engagement. Skilled in both sales monitoring and fostering strong customer relations, consistently achieving and surpassing goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Little Caesars
02.2015 - 12.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
No Degree - General Studies
West Hills College Lemoore
555 College Ave, Lemoore, CA, 93245Skills
- Sales monitoring
- Recruiting and interviewing
- Budget assistance
- Scheduling and planning
- Employee engagement
- Customer relations
- Employee supervision
- Goal setting
- Inventory management
- Retail operations
- Money handling
- Orientation and training
- Coaching and mentoring
- Recruitment and hiring
- Staff management
- Team leadership
- Operations management
- Schedule oversight
Languages
English
Full Professional
Timeline
Assistant Manager
Little Caesars
02.2015 - 12.2024
No Degree - General Studies
West Hills College Lemoore
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