Troy Squance

• Manage and run a 32,000 square foot bonded warehouse, and 2 trucking divisions, one for LTL and one for full container moves.
• Responsible for 14 office staff, 10 warehouse floor staff, and 60+ owner operators.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with head office to develop strategic initiatives and long term goals.
• Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization. Implemented new warehouse web-based program, and AI driven dispatch program for trucking divisions.
• Negotiate lease renewal for property. Deal with any issues with landlord. Negotiate Term and Group insurance.
• Enforce current policies and create and enforce new policies.
• Responsible for wages, bonuses and profit share allocations.
• Purchasing of new equipment. Chassis, trailers and technical supports.
• Lead audits with management team. Government, CRA, WSIB and internal audits.
• Conduct employee performance reviews.
• Led Merger of IWD Delivery Inc. and IWD Transport Inc. segments into one entity under International Warehousing & Distribution Inc. (parent company)
• Responsible for creating and submitting yearly budget forecasts.
• Responsible for BU reports. Monthly, quarterly and annually. Listed below.

- Monthly BU reports outlining Revenue, Cost, including salary and wages, contractor costs, and final EBIDTA, current and future market projections.

- HSE reports, covering manhours, revenue, mileage, number of jobs completed.

- CAPEX expenditures.

- SIR reports.

- Claims reports covering LTC, TRI, and GCR.

- Quarterly reports covering equipment counts, employee earnings, employee and owner operator counts.

- AFE reports for new purchases, selling or disposal of equipment and software.

- Year end.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Maintain and operate a wide variety of personal and section level weapons such as Rifles, Machine guns, anti-Armour and grenades.
• Navigate using map and compass after setting bearings.
• Set up defensive positions, prepare for offensive operations and camouflage and concealment.
• Trained in Urban warfare and tactical formations

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Manage 12 office staff, 14 warehouse staff and 65 owner operators.
• Prepare and assign daily duties to office staff and drivers.
• Sales calls and meetings to go over existing business or future business opportunities.
• Deal with claims over lost/stolen equipment or damaged cargo.
• Provided Rate proposals for existing or future clients.
• Worked with IT and developed in house dispatch program for both LTL and full container segments, from current DOS program to Microsoft based program.
• Make sure we comply with safety standards due to number of employees as well as Insurance and WSIB.
• Ensure compliance with Transport Canada over existing and new implications enforced into trucking and warehouse industry.