Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Troy Murray

London,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior Manager BI and SecuritizationSr. Analyst, Scoring and Risk StrategiesMIS and Database AnalystMIS Specialist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: London, ON, CA
Open to relocation: Yes

Salary Range

$90000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePersonal development programs

Summary

Dynamic business leader prepared for Senior Manager or Senior Analyst roles, combining a deep understanding of business operations with a commitment to driving team success and delivering impactful results. Recognized for adaptability in fast-paced environments and a collaborative approach to problem-solving, utilizing strong analytical and decision-making skills to navigate complex challenges. Proven track record in fostering an engaged and empowering work culture through effective partnerships with colleagues. Demonstrated strengths in building and maintaining relationships with diverse stakeholders, ensuring alignment and collaboration in achieving organizational goals.

Overview

18
18
years of professional experience

Work History

Senior Manager BI and Securitization

Fairstone Bank
08.2019 - 07.2025
  • Responsible for overseeing a team of Analysts that manages our Securitization daily processing and reporting. Responsibilities including reviewing the process and improving it. Reviewing the analytics to determine changes required to maintain the facility. Processing all the requirements and investigation for the annual audit.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Within this role I have overseen a major conversion to new systems and platforms. My team has continued to implement over 100 new reports to help track new initiatives and offerings.
  • Provided Analytics to allow analysis-based decision making to all levels of management and partnered with other teams to assist in their projects.
  • Overseen a shift to a cloud-based platform (AWS) and new tools required in this ecosystem (Quicksight, S3, Sagemaker, Glue DataBrew etc.).
  • Worked through data governance project as a SME on the data fields and their properties through Collibra.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.

Sr. Analyst, Scoring and Risk Strategies

Fairstone Bank
09.2014 - 08.2019
  • Built, implemented an origination strategy for the Retail Cards Portfolio.
  • Produced Analytics and tracking to help guide the Retail Cards team.
  • Worked as the Retail Cards SME through system conversions.
  • Monitored our merchant’s performance and modeled and adjusted pricing and origination strategy accordingly to remain profitable.
  • Analyzed complex data sets to identify trends and inform strategic decision-making.
  • Developed comprehensive reports that influenced operational efficiency and policy adjustments.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

MIS and Database Analyst

CitiFinancial Canada
11.2010 - 09.2014
  • Provided reporting and Analytics for the Retail portfolio. I partnered with many teams including sales, marketing, and operations to provide data and reporting to enable them to succeed.
  • Analyzed complex datasets to identify trends and support strategic decision-making.
  • Developed and optimized database queries to enhance data retrieval efficiency.
  • Collaborated with cross-functional teams to ensure data accuracy and integrity across systems.
  • Led initiatives to integrate new database technologies, improving overall system performance and reliability.
  • Identified and recommended new ways to save money by streamlining business practices.
  • Provided valuable input during the selection process for new database technologies, contributing insights based on experience with various platforms.

MIS Specialist

CitiCards
04.2009 - 11.2010
  • In this role I supported many different business units by providing reporting and database functionality. I build front ends to allow operations to quickly and efficiently perform required functions.
  • Analyzed customer feedback to enhance service delivery and drive satisfaction improvements.
  • Streamlined operational processes, resulting in improved efficiency and reduced turnaround times for customer requests.
  • Collaborated with data analytics team to identify trends and inform decision-making for product offerings.
  • Spearheaded initiatives that increased cross-sell opportunities, enhancing overall customer engagement strategies.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Restructured customer service process, ensuring quicker response times.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.

Education

Computer Programmer Analyst -

Fanshawe College
London, ON

Skills

  • Data analysis and visualization
  • Cross-functional collaboration
  • Data analytics to empower data-driven solutions and decision making
  • Organizational improvement
  • Resource allocation
  • Partnership development
  • Reporting management and oversight
  • Database development and maintenance
  • Business performance management and Sales channel analytics
  • Team leadership and collaboration
  • Problem-solving and resolution
  • Team development

Languages

English
Native or Bilingual

Timeline

Senior Manager BI and Securitization

Fairstone Bank
08.2019 - 07.2025

Sr. Analyst, Scoring and Risk Strategies

Fairstone Bank
09.2014 - 08.2019

MIS and Database Analyst

CitiFinancial Canada
11.2010 - 09.2014

MIS Specialist

CitiCards
04.2009 - 11.2010

Computer Programmer Analyst -

Fanshawe College
Troy Murray