Troy Koch
Balgonie,SK
Summary
Seasoned Journeyman Plumber / Gasfitter with a proven track record at G&R Mechanical, excelling in pipe installation, system troubleshooting / installations, and staff management. Demonstrated ability to mentor teams, enhance system efficiency, and ensure codes compliance, leading to increased customer retention. Skilled in both residential, industrial and commercial settings, offering top-notch service expertise. Dependable Plumber / Gasfitter , dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about the importance of quality work, preventive maintenance and troubleshooting. Over 12 years of experience in the residential, industrial and commercial industry.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Journeyman Plumber / Gasfitter
G&R Mechanical
10.2012 - Current
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Completed valve, hangar and flange installations.
- Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing / gas systems in a commercial, residential and industrial settings.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
- Inspected sewers and piping systems to assess quality and condition.
- Ability to perform trenchless pipe relining technology
- Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Repaired plumbing systems, components, and equipment.
- Increased customer retention with exceptional service quality, resulting in repeat business from satisfied clients.
- Conducted pressure tests on newly installed or repaired gas lines to verify the integrity of the systems before use.
- Maintained detailed records of all completed work, ensuring accurate invoicing and clear documentation for future reference.
- Established a culture of continuous improvement within the team by soliciting feedback from members regarding ways to enhance work processes.
- Managed and supervised a team of plumbers, ensuring adherence to safety regulations and work standards in an industrial, commercial and residential settings.
- Maintained a safe working environment by adhering to OH&S regulations and following industry best practices.
Concrete Finisher (Flat Work)
FPF Services
04.2011 - 10.2012
- Troweled and finished concrete to create textured or decorative surfaces.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Handled repairs on concrete finishing equipment, keeping tools operational.
- Adhered to safety and reporting procedures.
- Contributed to a positive work environment by maintaining open communication with team members and supervisors on project progress.
Concrete Finisher
M&O Construction
10.2010 - 04.2011
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Maintained consistent quality in finished surfaces by meticulous attention to detail and adherence to industry standards.
- Completed physically demanding tasks.
Education
Plumbing And Pipe Trades Foundation
Saskatchewan Institute of Applied Sciences And Technology
Saskatoon, SK07.2018
Skills
- Plumbing Repairs
- Irrigation systems
- Pool systems
- Trenchless relining
- Rural systems and Septic System Installation
- Troubleshooting
- Gas appliance and gas line installation
- System Troubleshooting
- Cross-Connection Control testing
- Project estimation and bidding
- Staff Management
- Codes Compliance
- Installation and maintenance all types of systems
- Mentoring and Coaching
- Commercial, industrial and residential backgrounds
Certification
- Licensed Journeyman Plumber - 2018
- Licensed Domestic Gas fitter - 2018
- AWWA Cross Connection Control Specialist certificate - 2021
- Fall protection Training - 2022
- Confined Space Entry Training - 2022
- Asbestos Awareness Training - 2024
- Ground Disturbance level 2 - 2024
- Telehandler certificate - 2022
- SCOTT - 2022
- WHIMIS - 2022
Timeline
Journeyman Plumber / Gasfitter
G&R Mechanical
10.2012 - Current
Concrete Finisher (Flat Work)
FPF Services
04.2011 - 10.2012
Concrete Finisher
M&O Construction
10.2010 - 04.2011
Plumbing And Pipe Trades Foundation
Saskatchewan Institute of Applied Sciences And Technology
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