Troy Gall
Brooks,AB
Summary
Dynamic and customer-focused professional with experience at No Frills Grocery and Diamond Cut. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in maintaining high standards of cleanliness and organization, while effectively collaborating with team members to achieve performance goals. Committed to delivering results and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
No Frills Grocery
05.2023 - 11.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Retrieved items for customers and verified prices.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
- Promoted weekly specials to customers, boosting sales of targeted products.
Landscape Worker
Diamond Cut
04.2016 - 04.2023
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
Education
Health Care Aid
Medicine Hat College- Brooks Campus
Brooks, ABSkills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Punctual and reliable
- Customer service-focused
- Assisting customers
- Flexible schedule
- Heavy lifting
- Customer Service-oriented
- Team contribution
- Health code standards
- Willingness to learn
Languages
English
Native or Bilingual
Timeline
Grocery Clerk
No Frills Grocery
05.2023 - 11.2024
Landscape Worker
Diamond Cut
04.2016 - 04.2023
Health Care Aid
Medicine Hat College- Brooks Campus
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