Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Troy Francis

Montreal

Summary

Dynamic professional with a proven track record at SSENSE, excelling in order fulfillment and inventory management. Recognized for exceptional attention to detail and customer service, consistently surpassing performance metrics. Adept at multitasking and strategic planning, contributing to enhanced warehouse efficiency and timely project delivery.

Overview

3
3
years of professional experience

Work History

Contractor

TIS
03.2023 - 03.2025
  • Delivered high-quality work on time earning positive feedback from clients.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Order Picker/Forklift Operator

Surwerx
04.2024 - 12.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Operated reach machinery, order picker and forklift
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Order Picker/Operations Coordinator

SSENSE
12.2021 - 02.2024
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.

Education

No Degree - Police Foundation

Durham College
Oshawa, None
09-2011

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Adaptability and flexibility
  • Strategic planning

Languages

English
Full Professional

Timeline

Order Picker/Forklift Operator

Surwerx
04.2024 - 12.2024

Contractor

TIS
03.2023 - 03.2025

Order Picker/Operations Coordinator

SSENSE
12.2021 - 02.2024

No Degree - Police Foundation

Durham College

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Troy Francis