Troy Foote
Sarnia,On
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Kastle Klean
06.2007 - Current
- Created repeat business by developing long-term relationships with regular customers
- Mentored, coached and trained team members
- Identified inefficiencies and made recommendations for process improvements
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends
- Interviewed, hired and trained new quality employees
- Resolved customer questions, issues and complaints
- Processed payroll, electronic deposits and employee pay adjustments
- Handled cash and deposits using the proper accounting procedures and documentation.
Assistant Manager
ICI Paints
02.2003 - 01.2007
- Responsibilities included customer service, handling customer complaints and servicing trade customer accounts
- Organized staffing schedules and day to day operations of business including store opening and closing and banking procedures.
Education
Certification -
Stratford Institute
Sarnia, ON01.2015
High School Diploma -
Sarnia Collegiate Institute and Technical School
Sarnia, ON01.1984
Skills
- Team player
- Customer service-focused
- Detail-oriented
- Team building
- Human resources management
- Persuasive
- Adaptable
- Leadership mentoring
- Employee training and development
- Accounting and payroll
- Invoicing and purchase orders
- Sales negotiation
Phone
226-932-1661
Languages
English
Professional Working
Timeline
Owner/Operator
Kastle Klean
06.2007 - Current
Assistant Manager
ICI Paints
02.2003 - 01.2007
Certification -
Stratford Institute
High School Diploma -
Sarnia Collegiate Institute and Technical School
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