Troy Appleton
Edmonton,Alberta
Summary
Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
General Manager
BZAM LTD.
07.2023 - Current
- Developed and implemented strategies to increase productivity and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Collaborated with cross-functional teams to develop innovative solutions.
Senior Operations Manager
BZAM LTD.
10.2022 - 07.2023
- Partnered with WYLD Canada to launch edible production at existing facility, scaling immediately to 250k units monthly
- Increased scope including additional Edmonton location, including the launch of production activities
- Increased overall shipping capacity at the to >600,00 units per month, including lifting the Direct to Store shipments by 300%
- Oversaw workforce management planning, volume predictions and capacity planning.
Senior Production Manager
BZAM LTD.
03.2022 - 07.2023
- Investigated and implemented ideas for quality improvement, increased productivity and cost reduction.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Designed and launched internal warehouse and distribution center
- Managed internal operational standards and productivity targets.
Production Manager
BZAM LTD.
04.2021 - 03.2022
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Production Manager
Cintas
04.2021 - 03.2022
- Managed Stockroom, Maintenance, Production, and Quality departments across 3 shifts
- Reduced overtime spend by 50% and maintained a record 11% turnover annually
- Strategically sourced redeveloped core product requiring no pre-processing, increasing JIT inventory system capability and reducing processing requirement by over 10%
- Forecasted financial performance indicators and budgeted hours, payroll and purchases; administered $16M operating budget
- Sustained annual operational sales growth of 12% while operating facility at 110% capacity
Assistant Production Manager
Cintas
06.2017 - 04.2019
- Identified and planned for resources needed to accomplish production objectives.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Increased production efficiency from 65% to 105% while operating at 105% capacity
- Achieved Outstanding Achievement Award for exceeding 31% annual growth and profit in 2018/2019
- Ranked #1 in regional KPI stack rankings in 2018/2019
Production Supervisor
Cintas
06.2015 - 06.2017
- Resolved issues quickly to maintain productivity goals.
- Managed team of 40 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Achieved Outstanding Achievement Award for exceeding 29% annual growth and profit in 2017
- Ranked 1st in regional KPI stack ranking in 2015 & 2017
Management Trainee
Cintas
06.2013 - 05.2015
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Completed highly competitive, two-year rotational leadership program inclusive of Production, Office, Service, Sales, & Six Sigma rotations
Scholar
Cintas
11.2012 - 05.2013
- Part-time internship program in Sales, Service, Administrative, Production & Safety departments
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Worked with industry professionals to further drive learning goals.
- Assisted with implementation of Health & Safety program at new facility
Education
Bachelor of Commerce - Strategic Management & Organization
University of Alberta
Edmonton, AB08.2013
Skills
- Profit and Loss Accountability
- Staff Training
- Total Quality Management
- Verbal and Written Communication
- Process Improvement
- Operations Management
- Strategic Planning
- Inventory Control
- Analytical Skills
- Leadership
- ERP Systems
Timeline
General Manager
BZAM LTD.
07.2023 - Current
Senior Operations Manager
BZAM LTD.
10.2022 - 07.2023
Senior Production Manager
BZAM LTD.
03.2022 - 07.2023
Production Manager
BZAM LTD.
04.2021 - 03.2022
Production Manager
Cintas
04.2021 - 03.2022
Assistant Production Manager
Cintas
06.2017 - 04.2019
Production Supervisor
Cintas
06.2015 - 06.2017
Management Trainee
Cintas
06.2013 - 05.2015
Scholar
Cintas
11.2012 - 05.2013
Bachelor of Commerce - Strategic Management & Organization
University of Alberta
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