Troy Appleton
Edmonton,Alberta
Summary
Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
General Manager
BZAM LTD.
Pitt Meadows, BC
07.2023 - Current
- Developed and implemented strategies to increase productivity and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Collaborated with cross-functional teams to develop innovative solutions.
Senior Operations Manager
BZAM LTD.
Pitt Meadows, BC
10.2022 - 07.2023
- Partnered with WYLD Canada to launch edible production at existing facility, scaling immediately to 250k units monthly
- Increased scope including additional Edmonton location, including the launch of production activities
- Increased overall shipping capacity at the to >600,00 units per month, including lifting the Direct to Store shipments by 300%
- Oversaw workforce management planning, volume predictions and capacity planning.
Senior Production Manager
BZAM LTD.
Pitt Meadows, BC
03.2022 - 07.2023
- Investigated and implemented ideas for quality improvement, increased productivity and cost reduction.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Designed and launched internal warehouse and distribution center
- Managed internal operational standards and productivity targets.
Production Manager
BZAM LTD.
Pitt Meadows, BC
04.2021 - 03.2022
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Production Manager
Cintas
Aldergrove, BC
04.2021 - 03.2022
- Managed Stockroom, Maintenance, Production, and Quality departments across 3 shifts
- Reduced overtime spend by 50% and maintained a record 11% turnover annually
- Strategically sourced redeveloped core product requiring no pre-processing, increasing JIT inventory system capability and reducing processing requirement by over 10%
- Forecasted financial performance indicators and budgeted hours, payroll and purchases; administered $16M operating budget
- Sustained annual operational sales growth of 12% while operating facility at 110% capacity
Assistant Production Manager
Cintas
Portland, OR
06.2017 - 04.2019
- Identified and planned for resources needed to accomplish production objectives.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Increased production efficiency from 65% to 105% while operating at 105% capacity
- Achieved Outstanding Achievement Award for exceeding 31% annual growth and profit in 2018/2019
- Ranked #1 in regional KPI stack rankings in 2018/2019
Production Supervisor
Cintas
Edmonton, AB/Portland, OR
06.2015 - 06.2017
- Resolved issues quickly to maintain productivity goals.
- Managed team of 40 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Achieved Outstanding Achievement Award for exceeding 29% annual growth and profit in 2017
- Ranked 1st in regional KPI stack ranking in 2015 & 2017
Management Trainee
Cintas
Edmonton, AB
06.2013 - 05.2015
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Completed highly competitive, two-year rotational leadership program inclusive of Production, Office, Service, Sales, & Six Sigma rotations
Scholar
Cintas
Edmonton, AB
11.2012 - 05.2013
- Part-time internship program in Sales, Service, Administrative, Production & Safety departments
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Worked with industry professionals to further drive learning goals.
- Assisted with implementation of Health & Safety program at new facility
Education
Bachelor of Commerce - Strategic Management & Organization
University of Alberta
Edmonton, AB08.2013
Skills
- Profit and Loss Accountability
- Staff Training
- Total Quality Management
- Verbal and Written Communication
- Process Improvement
- Operations Management
- Strategic Planning
- Inventory Control
- Analytical Skills
- Leadership
- ERP Systems
Timeline
General Manager
BZAM LTD.
07.2023 - Current
Senior Operations Manager
BZAM LTD.
10.2022 - 07.2023
Senior Production Manager
BZAM LTD.
03.2022 - 07.2023
Production Manager
BZAM LTD.
04.2021 - 03.2022
Production Manager
Cintas
04.2021 - 03.2022
Assistant Production Manager
Cintas
06.2017 - 04.2019
Production Supervisor
Cintas
06.2015 - 06.2017
Management Trainee
Cintas
06.2013 - 05.2015
Scholar
Cintas
11.2012 - 05.2013
Bachelor of Commerce - Strategic Management & Organization
University of Alberta