Mature and reliable high school student seeking a part or full-time position which will allow me to grow and gain more knowledge for a possible future career in the customer service industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE CASHIER
Carny Island
08.2023 - Current
Used POS system to enter orders, process payments and issue receipts.
Utilized POS system to handle customer cash and credit card transactions.
Resolved customer complaints and maintained clean and tidy checkout area.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Operated cash register to record transactions accurately and efficiently.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers
Demonstrated product features, answered questions and redirected objections to highlight positive aspects
Worked with floor team and managers to meet wide range of customer needs
Conducted inventory counts by adding each item in stock and documenting in computer system
HOUSE & PET SITTER
Shelley Boyne
11.2021 - Current
Fed and watered animals and replaced dirty bedding and litter boxes.
Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
Communicated with homeowner via phone or text.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
Maintained lawn and outdoor property for house to appear “lived-in.”
Answered telephone and doorbell, took messages, and relayed information to owner.
Brought in mail and newspaper to maintain appearance of activity at client residence.
Brought in mail and newspaper to maintain appearance of activity at client residence
Secured locks and entryways to prevent unauthorized access by persons not approved by owners
CHILDCARE PROVIDER
Katherine Tippet
01.2020 - Current
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Enforced rules and managed behavior through developmentally appropriate discipline.
Provided emotional support and guidance to children during difficult times.
Encouraged children to develop healthy social and emotional skills.
Assisted in potty training and other daily hygiene activities to support child development.
Helped children develop motor skills in preparation for preschool and kindergarten.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Read stories, sang songs and facilitated creative play.
Education
High Honors Diploma Expected June,2025
SIMONDS HIGH SCHOOL
SAINT JOHN NEW BRUNSWICK
Skills
Leadership skills
Time management
Organizational skills
Teamwork
Attention to detail
Communication skills (written and oral)
Cash Handling
Customer Complaint Resolution
Drawer management
Merchandise Restocking
Product Knowledge
POS System Operation
Course Work
2019, Canadian Red Cross - Babysitting Course, Certification Received
2019, Canadian Red Cross - First Aid and CPR, Certification Received
References
Katherine Tippett, (506)607-6732
Shelley Boyne (506)639-4526
Rachelle Arseneault (506)721-0198
Languages
English
Certification
Certified- CPR & First Aid,Canadian Red Cross - 2019
Certified- Babysitting Course, Canadian Red Cross-2019
Assistant Camp Counselor at Randall’s Island Park Alliance kids summer camp, Randall’s IslandAssistant Camp Counselor at Randall’s Island Park Alliance kids summer camp, Randall’s Island