Tristyn Rose Tompkins
St.Catharines,Canada
Summary
Friendly and responsible customer service professional with 5+ years experience. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
5
5
years of professional experience
Work History
Cashier/Visual Merchandiser
Dollarama
03.2021 - 06.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Seasonal Merchandiser
Cantley Martindale Garden
04.2024 - 06.2024
- Assisted customers with plant care and finding suitable plants for their lifestyle and home
- Inspected merchandise for quality and arranged proper display location on floor.
Seasonal Sales Associate
EB Games
10.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Seasonal Sales Associate
Old Navy
09.2020 - 11.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products.
Cashier
Marks NoFrills
06.2019 - 07.2020
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Laura Secord Secondary School
St.Catharines, ON06.2020
Skills
- Customer Service
- Active Listening
- Works well independently and as part of a team
- Time Management
- Problem-solving abilities
- Money handling abilities
- Microsoft and Google Drive
Awards
- Cadet of The Year Award 2016- Royal Canadian Army Cadet Corps
- Honour Roll- 2016 to 2020
- Awards in- French, Geography, Community Service
- Scholar award- Graduated with an 85% average
References
- Alysha Boyer, Team Lead, Dollarama, 289-929-3614, Alysha.lynn172016@gmail.com
- Lesley Oakes, Supervisor, Mark's No-Frills, 289-990-8121, Ibefort25@gmail.com
Timeline
Seasonal Merchandiser
Cantley Martindale Garden
04.2024 - 06.2024
Cashier/Visual Merchandiser
Dollarama
03.2021 - 06.2024
Seasonal Sales Associate
EB Games
10.2020 - 01.2021
Seasonal Sales Associate
Old Navy
09.2020 - 11.2020
Cashier
Marks NoFrills
06.2019 - 07.2020
High School Diploma -
Laura Secord Secondary School
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