Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
9
9
years of professional experience
Work History
VP of Sales and Operations
Night Kitchen Record Pressing
11.2023 - Current
Coordinated the manufacturing and distribution of the Henry Stone/TK Records catalog, collaborating with distribution partners and vendors to bring catalog titles to market efficiently. Managed logistics, pricing market analysis, and developed one-sheets and vinyl mockups.
Developed and managed production dockets for major clients, ensuring projects adhered to schedules and timelines.
Oversaw invoicing and accounts receivable, managing financial transactions and ensuring timely payments.
Handled shipping and logistics, including customs, to facilitate smooth and efficient distribution operations.
Led client outreach and provided customer service, maintaining strong client relationships and addressing inquiries effectively.
Created comprehensive pricing analyses and pricing master sheets, including cost and margin details for individual items in both USD and CAD.
Developed profit margin analyses for each project to ensure optimal profitability and financial performance.
Prepared estimates for job inquiries and maintained QuickBooks for accurate financial tracking and reporting.
Developed and maintained master schedules for all digital and physical releases, ensuring timely production and distribution.
Coordinated the assembly of all production parts, including audio and artwork, to create assets and deliver them to distributors.
Managed the catalog of audio and art assets within the company, ensuring proper organization and accessibility.
Created purchase orders and tracked production-related spending, maintaining control over budget and expenses.
Estimated and computed cost summaries to determine competitive pricing strategies.
Proofed all creative and technical copy for external distribution to ensure accuracy and consistency.
Collaborated with artists on the design and layout of album artwork and audio sequences, ensuring alignment with production goals.
Owner/Sync Agent
Green Lake Music
02.2023 - Current
In early 2023, I founded my music sync agency, "Green Lake Music,"
The mission of my agency is to create additional income sources for independent and lesser-known artists and labels
As a sync agent, my objective is to secure placements for my clients' music in various media such as films, television shows, and advertisements
I establish and maintain effective communication with music supervisors, collaborating closely with them to ensure that the titles from my agency's catalog are considered for sync opportunities
I ensure that all necessary paperwork, including one sheets, are accurately completed by my clients, providing comprehensive information to potential licensees
I am also responsible for collecting and organizing information pertaining to mechanical and publishing rights, as well as the necessary contact details
I ensure that all works have up to date split sheets that accurately represent the contributions of all parties involved in the creation of a particular work, thereby ensuring fair distribution of royalties and licensing fees
Whenever necessary, I extend my support to clients by assisting them in registering their works with the appropriate rights organizations
This proactive step ensures that they maximize the earning potential of their catalogue
To enhance the visibility and discoverability of the music within my agency's catalogue, I meticulously upload and tag all tracks to Disco, a reputable music licensing platform
Genre information is included to facilitate accurate categorization and targeted searches for potential sync placements.
Account Manager
Precision Record Pressing
05.2016 - 10.2023
Client Acquisition and Business Expansion: Implemented strategies to secure new clients and to expand business with existing accounts
Created comprehensive project quotations tailored to the specific needs of each client
Worked with a diverse range of clients, including both Canadian and US-based artists, labels and distributors
Served as the primary point of contact for clients, providing prompt responses to client queries and concerns
Liaised with clients to gather requirements, provide accurate production timelines, and offer expert advice on suitable manufacturing options
Supplier Coordination and Shipment Management: Was responsible for obtaining competitive pricing from multiple suppliers
Coordinated the smooth flow of product shipments, ensuring timely delivery and customer satisfaction
Was responsible for resolving any shipping errors/customs clearance issues
Invoicing and Payment Procedures: Managed the invoicing process and ensured timely and accurate payment procedures for clients were provided
Final Production Claims and Issue Resolution: Promptly addressed any related issues or concerns raised by clients and submitted their claims to production
Client-Facing Production Schedules: Created and maintained production schedules accessible to clients, utilizing tools such as Excel or Google Spreadsheets
Ensured the schedules were detailed, accurate, and reflect project milestones and deadlines
Order Review and Quality Control: Conduct thorough reviews of incoming client orders, meticulously vetting them for proper submission information
Identified and rectified any inconsistencies or errors, including inaccurate or missing track information, artist information, catalogue numbers, and properly signed IPR (Intellectual property rights) forms were provided
Coordination with Production Team: Collaborated with production team to ensure deadlines were met and precise project specifications were followed.