Dependable and flexible team player with a passion for organization, a love for helping people and a positive attitude. Strong collaboration and independent working skills. Takes initiative to maintain a clean, organized workplace.
Overview
2
2
years of professional experience
Work History
Student Monitor, IT Services
OCAD University
09.2021 - 09.2023
Solved and troubleshot staff and student issues
Did reservations, pick-ups and returns of AV and IT equipment on Web Checkout
Took inventory of, and maintained, equipment
Peer Note-Taker, Student Accessibility Services
OCAD University
01.2022 - 04.2023
Wrote and edited notes on lectures and assignments for students
<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL