Tristan Washington
Woodland Hills
Summary
Dynamic and compassionate Concierge Medical Assistant at Transforming Arts Inc., recognized for enhancing clinic efficiency through electronic health record implementation and fostering patient loyalty. Skilled in patient care and relationship building, I excel in multitasking and organization, ensuring high-quality support and emotional well-being for patients while maintaining strict confidentiality and safety standards.
Overview
5
5
years of professional experience
Work History
Concierge Medical Assistant
Transforming Arts Inc.
04.2020 - 07.2021
- Educated patients on preventive measures and lifestyle modifications to promote long-term health improvement.
- Participated actively in ongoing professional development opportunities, staying current on industry trends and best practices for medical assisting.
- Improved clinic workflow by efficiently triaging incoming calls, directing inquiries to appropriate personnel, and managing urgent requests.
- Increased operational efficiency by implementing electronic health record systems throughout the clinic.
- Promoted clinic growth by establishing strong relationships with new patients, fostering loyalty and trust in the practice.
- Contributed significantly towards achieving clinic performance metrics by closely monitoring key indicators such as appointment availability or wait times.
- Ensured high-quality patient care by conducting regular audits of medical charts to identify areas for improvement or correction.
- Provided compassionate support during diagnostic procedures, alleviating anxiety for patients undergoing testing or examinations.
- Managed patient records with meticulous attention to detail, maintaining confidentiality and HIPAA compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coaching Assistant
Veteran Memorial Community Center
11.2023 - 08.2024
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Advised head coach on discipline, performance, and other decision-making areas.
- Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Assisted clients with developing strategies to manage stress and increase productivity.
Youth Employee
Fun City Las Vegas
01.2025 - 04.2025
- Promoted a safe and inclusive environment by implementing anti-bullying initiatives and diversity training.
- Coordinated field trips to enhance cultural awareness while providing exciting experiences outside of the normal program setting.
- Fostered personal growth with workshops focused on goal-setting, time management, and selfreflection.
- Assisted in the creation of a welcoming atmosphere within our program location by designing visually appealing spaces tailored to youth interests.
- Increased community involvement by coordinating volunteer opportunities for youths in local organizations.
- Strengthened relationships between youths, their families, and communities with regular outreach activities such as parent meetings or community service projects.
- Improved youth communication skills through structured workshops and one-on-one coaching sessions.
- Implemented effective behavior management techniques when necessary to maintain a positive environment that fosters learning.
- Facilitated conflict resolution among youths using problem-solving strategies that foster mutual understanding and respect for each other''s perspectives.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Caregiver
Self Employed Services
05.2025 - 08.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
Education
Scholarship - Sports And Fitness Administration
Indiana Institute of Technology
Fort Wayne, IN08.2024
High School Diploma - General Studies
Palo Verde High School
Las Vegas, NV05.2024
Skills
- Respectful and compassionate
- Patient care
- Daily living assistance
- Multitasking and organization
- Time management
- Emotional support
- Relationship building
- Verbal and written communication skills
- Direct patient care
- Heavy lifting
- Client transportation
- Transportation services
- Physical therapy support
- Safety awareness
- Nutrition
- Personal hygiene assistance
- Basic housekeeping
- Client documentation
- First aid and safety
- Team collaboration
Accomplishments
- Competed in the 2023 Junior Olympics
Timeline
Caregiver
Self Employed Services
05.2025 - 08.2025
Youth Employee
Fun City Las Vegas
01.2025 - 04.2025
Coaching Assistant
Veteran Memorial Community Center
11.2023 - 08.2024
Concierge Medical Assistant
Transforming Arts Inc.
04.2020 - 07.2021
Scholarship - Sports And Fitness Administration
Indiana Institute of Technology
High School Diploma - General Studies
Palo Verde High School