Tristan Truong
SANTA ANA
Overview
2
2
years of professional experience
Work History
Server & Shift Leader
Shabuya
06.2021 - 06.2023
- Increased net sales using sales promotion, soft selling, & flip time efficiency
- Trained new hires in all positions making sure employees comply with public health & food safety guidelines, saving operations costs by over 50%
- Assisted in development & optimization of Toast POS , giving 15% faster service to customers
- Provided excellent customer service, accruing repeat customers
- Managed staff, ensuring work flow was fluid & filling in positions as needed.
Education
Bachelor of Arts - Operations And Supply Chain Management
Fullerton College
Fullerton, CA06-2027
Associate of Arts - Business Administration
De Anza College
Cupertino, CA06-2023
Skills
Soft Skills: Time management, Communication skills, Critical thinking, Team collaboration, Customer service
Hard Skills: Proficiency in Excel
Timeline
Server & Shift Leader
Shabuya
06.2021 - 06.2023
Bachelor of Arts - Operations And Supply Chain Management
Fullerton College
Associate of Arts - Business Administration
De Anza College
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