Adaptable leader with experience in customer service and landscaping. Skilled in managing teams, resolving conflicts, and implementing safety protocols, ensuring efficiency and high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Valet Driver /Lead Customer Service Representative
WedoLaundry
Vancouver British Columbia
02.2025 - Current
Operated vehicles safely to transport customers and their belongings.
Assisted in managing parking logistics during peak service hours.
Provided exceptional customer service by greeting guests warmly and addressing inquiries.
Maintained cleanliness and organization of parking areas to ensure efficiency.
Increased repeat business through exceptional customer interactions and professional demeanor.
Established positive guest relationships through consistent delivery of excellent customer service.
Landscaping Crew Leader
Tree Boss
Surrey, BC
03.2024 - 01.2025
Led daily landscaping operations, ensuring tasks completed efficiently and on schedule.
Supervised crew members, providing guidance and training to enhance skill development.
Implemented safety protocols, reducing risk of accidents during landscaping projects.
Coordinated equipment maintenance, optimizing performance and longevity of tools utilized.
Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Day Care Associate
Bethany Day Care
Richmond, BC
03.2022 - 08.2024
Supervised daily activities to ensure children's safety and well-being.
Assisted in developing engaging educational programs tailored to diverse learning needs.
Collaborated with parents to communicate children's progress and address concerns effectively.
Maintained clean, organized environment to promote health and safety standards.
Trained new staff on daycare policies, procedures, and best practices for child care.
Coordinated activities that encouraged teamwork, creativity, and physical development in children.
Education
Accounting
Langara College
Vancouver, BC
08-2028
Skills
Excellent customer service
Time management skills
Patience and composure
Quick decision making
Planning and scheduling
Adaptable to change
Effective problem solving
Professional appearance
Friendly and outgoing
Team collaboration
Flexible schedule
Physical fitness
Stress tolerance
Personal integrity
Self motivation
Languages
English
Native or Bilingual
Timeline
Valet Driver /Lead Customer Service Representative