Tristan McDougall
Kingston,Canada
Summary
Experienced in prioritizing and understanding client or customer needs to ensure satisfaction. Adaptable to different work settings and styles, facilitating effective collaboration. Demonstrates leadership by providing guidance and fostering a supportive work environment. Builds strong relationships and understands team members' needs and processes. Maintains a positive attitude in high-pressure situations, motivating and uplifting team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Intern
Greenshield Pest Control Inc.
03.2025 - 04.2025
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Restoration Worker
Servicemaster
04.2023 - 08.2024
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Value Advertisement Merchandiser
Beam Suntory
09.2023 - 04.2024
- Stocked in-store LCBO liquor products with promotional value-ad products from within the company to align with customer needs to help increase sales and drive brand loyalty
- Provided easy to understand information and guides to LCBO staff members to help them convey product value to customers
- Effectively communicated product updates and changes to staff to ensure they are equipped with valid and up to date information to assist customers
- Assessed needs and preferences to offer personalized product recommendations to customers, enhancing the shopping experience and satisfaction
- Gathered customer feedback on products to continuously improve the accuracy of suggestions
Pizza Delivery Driver
Sheehan's Pub & Pizza
02.2021 - 05.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Education
Business Administration - Marketing Diploma -
St. Lawrence College
Kingston, Ontario06-2025
Skills
- Customer service
- Money handling
- Memory skills
- Efficient delivery
- Cleaning
- Attention to detail
- Problem-solving
- Social media marketing
- Friendly and outgoing
Certification
- Smart Serve Ontario Certified
- Google Ads Search Certified
- Google Analytics Certifified
Timeline
Marketing Intern
Greenshield Pest Control Inc.
03.2025 - 04.2025
Value Advertisement Merchandiser
Beam Suntory
09.2023 - 04.2024
Restoration Worker
Servicemaster
04.2023 - 08.2024
Pizza Delivery Driver
Sheehan's Pub & Pizza
02.2021 - 05.2021
Business Administration - Marketing Diploma -
St. Lawrence College
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