Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Tristan Franklin

Whitby,ON

Summary


Retail professional with extensive knowledge in managing retail processes and operations. Adept at enhancing workflow and ensuring high standards of accuracy. Known for teamwork and reliability, with strong focus on adapting to changing demands and delivering results.

Overview

4
4
years of professional experience

Work History

Retail

Badbishboutique
05.2024 - Current
  • Mentored junior buyers, developing their skills and knowledge in retail purchasing processes.
  • Contributed to increased salon revenue by upselling additional services and retail products to customers.
  • Analyzed trends and sales targets to create distribution plans for retail partners.
  • Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
  • Contributed to salon profitability by upselling additional services and retail products effectively during client interactions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Collection Agent

Common Collection Agency
08.2023 - 05.2024
  • Maintained accurate records of all collection activities, allowing for better tracking and analysis of performance metrics.
  • Reconciled debtor accounts regularly by verifying payments made against outstanding balances as well as resolving discrepancies when necessary.
  • Collaborated closely with other departments, ensuring seamless communication regarding delinquent accounts and payments received.
  • Leveraged strong negotiation skills to secure favorable settlements from debtors while maintaining professional relationships throughout the process.

Cashier

Tim Hortons
01.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Laborer

L.R Renovation
01.2021 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

All Saints Catholic School
Whitby, ON
06-2024

Skills

  • Retail loss prevention
  • Retail operations expertise
  • Retail transactions
  • Retail stock management
  • Fashion retail experience
  • Retail and fashion
  • Customer service experience
  • Customer service background
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving skills
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Stocking and receiving
  • Cash handling accuracy

Languages

English

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Video Game Design
  • Video Gaming
  • Martial Arts
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Retail

Badbishboutique
05.2024 - Current

Collection Agent

Common Collection Agency
08.2023 - 05.2024

Cashier

Tim Hortons
01.2021 - 03.2022

Laborer

L.R Renovation
01.2021 - 06.2021

High School Diploma -

All Saints Catholic School

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Tristan Franklin