Dedicated professional with experience in customer assistance and technical support. Proven skills in problem-solving, attention to detail, and effective communication, ensuring optimal product organization and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stock Associate
Kate Spade
Halton Hills, Ontario
11.2022 - 12.2023
Satisfied requests from associates, customers and cashiers to obtain, clean or refill product.
Fulfilled UPS shipping orders and created helpdesk tickets when product (prices) did not scan correctly.
Performed daily walkthroughs to ensure products, fixtures and signs were organized properly.
Served as a cashier or selling associate during heavy traffic to assist hourly goals.
Part-Time Sales & Technical Support Associate
Canada Computers & Electronics
Oakville, Ontario
09.2021 - 11.2022
Assisted customers with computer components, upgrades, and custom PC builds
Provided guidance on hardware compatibility and performance optimization
Supported troubleshooting of desktops, laptops, and peripherals
Gained exposure to robotics components, electronics, and advanced hardware
Ensured organized inventory and accurate product information
Part-Time Sales Associate – Technology Department
Best Buy
Milton, Ontario
07.2020 - 01.2021
Assisted customers with selecting computers, accessories, and consumer electronics based on technical needs
Explained technical specifications in a clear, user-friendly manner
Performed basic troubleshooting for devices such as laptops, printers, and smart home products
Maintained product knowledge on new technology releases and trends
Supported inventory management and technology displays
Education
High School Diploma -
Bishop Reding Catholic Secondary School
Milton, ON
06-2020
Bachelor of Engineering - Water Resources Engineering
University of Guelph
Guelph
Skills
Inventory management
Shipping coordination
Product organization
Technical troubleshooting
Customer assistance
Sales support
Certification
G drivers License
References
References available upon request.
Timeline
Stock Associate
Kate Spade
11.2022 - 12.2023
Part-Time Sales & Technical Support Associate
Canada Computers & Electronics
09.2021 - 11.2022
Part-Time Sales Associate – Technology Department
Best Buy
07.2020 - 01.2021
High School Diploma -
Bishop Reding Catholic Secondary School
Bachelor of Engineering - Water Resources Engineering