Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Fernandez

La Habra

Summary

Dynamic and dedicated professional with a strong background in customer service at In-N-Out Burger. Recognized for enhancing team efficiency and achieving high customer satisfaction through effective training and mentorship. Proven expertise in cleaning and sanitation, coupled with a positive attitude that fosters a collaborative work environment.

Overview

4
4
years of professional experience

Work History

Fast Food Worker

In-N-Out Burger
09.2021 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Lead safety initiatives as Safety Captain, including monitoring compliance with food safety, sanitation, and workplace safety protocols.
  • Conduct regular safety audits, report hazards, and implement corrective actions to reduce risk.
  • Train new employees in company procedures, food preparation, customer service, and safety standards.
  • Mentor team members to improve performance and adherence to policies.
  • Maintain cleanliness and organization of work areas, dining spaces, and kitchen equipment.
  • Facilitate smooth communication between management and team members to ensure operational efficiency.
  • Demonstrate problem-solving skills by handling customer complaints and operational challenges calmly and effectively.
  • Encourage teamwork, morale, and motivation among staff to promote a positive work environment.

Achievements:

  • Successfully reduced workplace incidents through proactive safety measures and consistent enforcement of safety policies.
  • Recognized for leadership qualities, reliability, and the ability to train and mentor new team members.
  • Contributed to improved team efficiency and customer satisfaction scores.

Education

Bachelor of Arts - History

California State Polytechnic University, Pomona
Pomona, CA
06-2026

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker

Timeline

Fast Food Worker

In-N-Out Burger
09.2021 - Current

Bachelor of Arts - History

California State Polytechnic University, Pomona
Tristan Fernandez