Tristan Dickey
Larkspur
Summary
Dynamic property management professional with a proven track record of increasing tenant satisfaction through efficient leasing and conflict resolution. Expert in financial management, implementing strategies that ensure compliance and optimize operational processes. Dedicated to achieving high occupancy rates and enhancing community engagement.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Finance Manager
National Life Group
01.2022 - Current
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Created organizational structures to improve accounting and finance functions.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Developed comprehensive financial reports for executive decision-making support.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Collaborated with cross-functional teams for strategic business planning and growth initiatives.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Managed cross-functional teams to streamline project financing, reducing time to market for key products.
- Implemented risk management strategies to protect company assets and minimize losses.
- Coordinated with external auditors to ensure smooth and compliant audit process each fiscal year.
- Improved stakeholder confidence with detailed financial analysis and transparent communication.
- Streamlined internal audit process, enhancing efficiency and reducing discrepancies.
- Optimized cash flow management, allowing for timely investment and debt reduction.
- Developed financial models for new business opportunities, supporting strategic expansion and portfolio diversification.
Assistant Leasing Manager
The Cove at Tiburon
01.2025 - 12.2025
- Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
- Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
- Implemented innovative solutions to streamline the application process, increasing efficiency for prospective tenants.
- Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.
- Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
- Contributed to team efforts in achieving occupancy goals by proactively identifying potential leads and following up on inquiries from prospects promptly.
- Streamlined administrative tasks for efficient lease management and documentation processes.
- Organized resident events to foster a sense of community within the property, promoting tenant retention.
- Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
- Increased tenant satisfaction by addressing concerns promptly and efficiently.
- Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
- Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
- Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
- Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Created, coordinated, and engaged in marketing campaigns.
- Explained terms of lease and amounts to be paid to tenants.
- Established key relationships with potential leasers and renters.
- Managed daily and weekly marketing and leasing plans.
- Created and submitted daily reports on leasing activities.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Collected, completed, and processed lease applications.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Planned special events such as lotteries, dedications and project tours.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Sales Associate
Volkswagen
01.2020 - 12.2021
- Performed basic house keeping duties to perform brand standard.
- Assisted customers in selecting vehicles of there transportation standards and budget standards.
- Attained sales goals while adhering to company policy.
Assistant Leasing Manager
Career Strategies Inc
10.2016 - 01.2021
- Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
- Participates in training that is required and calling potential clients as well as E-mails.
- Leasing and and sining perspective Clients.
- Worked with the Belgardes at the Cliffs of Minnetonka Which was a lot of Fair housing and typing leases as well as credit checks and assisting the tenants.
Infantry & chaplain's assistant
United States Army
11.2014 - 11.2015
- Performs office administration functions using automated systems to include inventorying supplies and equipment and determining supply requirements
- Implements internal controls for funds
Engineer and conductor trainee
Union pacific
02.2015 - 06.2015
- Improve production process in Large oil, metal or hazard's material refineries.
- Reads and understands the book of rules, timetables, bulletins, train orders, waybills, placards, safety instructions and other written or printed material.
- Prepares required daily reports; switch lists - manually or with a computer; fills out forms including train orders.
Army Ranger
Army Ranger
05.2012 - 09.2014
- Completion of Ranger assessment and selection program followed by U.S. Army ranger school.
Associate Director & Emcee
Cru Student Ministry
05.2012 - 08.2012
- Managed service projects for 60 college students living in the community by partnering with service organizations.
- Developed oral communication skills by presenting announcements to over 250 students per week.
- Served on the conflict resolution leadership team with three others overseeing 60 college students.
- Volunteer work for Calavary Chapel of the Springs to mexico for new water filtration.
Office assistant
University Wisconsin Lacrosse
09.2009 - 12.2009
- Used detailed analytical thinking and problem-solving techniques in business management, financial, and marketing strategy.
- Filing, typing and assisting in any office administration functions to including supply requirements.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
University of Wisconsin Lax
Madison, WI12-2009
Skills
- Time Management
- Marketing
- Sales Experience
- Yardi
- Customer Service
- Property management
- LIHTC
- Fair Housing regulations
- Budgeting
- Team management
- Leadership
- Manufacturing
- Data collection
- Microsoft Office
- Communication skills
- Computer literacy
- Typing
- Supervising experience
- Financial acumen
- Windows
- Social media management
- Google Docs
- Property Leasing
- Financial modeling
- Financial budgeting
- Customer satisfaction
- Verbal and written communication
- Customer relationship development
- Social media marketing
- Fair housing regulations
- Lease administration
- Marketing expertise
- Tenant liaison
- Tour management
Affiliations
- United States Military
Certification
- Driver's License
- Property & Casualty License
- CPR Certification
- Real Estate License
- Paralegal Certificate
- Certified Notary Public
- Professional In Human Resources
- SHRM Certified Professional
References
Michael Gregory-Community Director
Harbor Point-Mill Valley-(415) 383-1777
Skills
5
Timeline
Assistant Leasing Manager
The Cove at Tiburon
01.2025 - 12.2025
Finance Manager
National Life Group
01.2022 - Current
Sales Associate
Volkswagen
01.2020 - 12.2021
Assistant Leasing Manager
Career Strategies Inc
10.2016 - 01.2021
Engineer and conductor trainee
Union pacific
02.2015 - 06.2015
Infantry & chaplain's assistant
United States Army
11.2014 - 11.2015
Army Ranger
Army Ranger
05.2012 - 09.2014
Associate Director & Emcee
Cru Student Ministry
05.2012 - 08.2012
Office assistant
University Wisconsin Lacrosse
09.2009 - 12.2009
Bachelor of Mechanical Engineering - Mechanical Engineering
University of Wisconsin Lax