Results-driven business owner with over 15 years of experience in operations management, financial oversight, and team leadership. Expertise in strategic planning, budgeting, and enhancing customer satisfaction to drive business growth.
Overview
15
15
years of professional experience
Work History
Business Owner
Bolt Holdings Inc.
St. John's, Newfoundland and Labrador
08.2010 - Current
Interviewed, trained, and supervised employees.
Negotiated contracts with vendors for supplies and services.
Monitored cash flow to ensure proper budgeting of resources.
Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Resolved issues quickly through meticulous research and quick decision-making.
Resolved conflicts between employees or customers in a timely manner.
Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Conducted regular meetings with employees to review progress towards company goals.
Managed inventory levels to meet customer demand while minimizing costs.
Participated in trade shows, conventions, and other events related to industry promotion.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Document Control Lead
Worley Parsons
St. John's, Newfoundland and Labrador
09.2012 - 12.2015
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Recognized by management for providing exceptional customer service.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.