Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
Generic

Tristan Bends

Santa Cruz

Summary

Highly motivated individual seeking a position to advance career and expand skill set. Strong drive for success, eager to contribute expertise and passion to dynamic and challenging work environment. Committed to continuous learning and professional development, strives to excel in role and make positive impact within organization. Dedicated, adaptable, and results-oriented, ready to take on new opportunities and contribute to growth and success of company.

Overview

14
14
years of professional experience

Work History

Package handler

FedEx Ground
07.2013 - Current
  • Part of Safety Committee
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.

Operations Manager

Fed Ex Ground
01.2020 - 10.2024
  • • Supervise day to day operations in FedEx hub by ensuring safety, quality, efficiency, attendance and productivity.
    • Supervise and coordinate staff, including package handlers, drivers, and other operation personnel
    • Conduct presort meetings to communicate daily work assignments, safety, and ensure clear communication.
    • Manage administrative tasks including logs, injury reporting, record keeping.
    • Identify and address operational challenges or issues promptly and effectively
    • Be available to assist and direct as needed during peak periods or unexpected events.
    • Coach and mentor employees to improve performance and skill.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Senior Operations Administrator

FedEx Ground
01.2015 - 01.2020
  • Served as a quality assurance clerk for the billings hub.
  • Trained multiple new Quality Assurance clerks
  • Experienced in handling hazardous materials, international packages, missing packages, and damaged packages reportings.
  • Facilitated compliance reports to maintain updated records for Fedex policy compliance and audits.

Big Brothers Big Sisters of Yellowstone County Incorporated
01.2011 - 01.2013

Education

General Education -

Montana State University Billings
01.2021

Graduated -

Billings Senior High
05-2013

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Verbal and written communication
  • Customer engagement
  • Customer support
  • Staff training

Volunteer work

  • Big Brother Big Sister of Yellowstone County Inc. 2011-2013
  • Cultural Exchange with Mayan tribal members in Yucatan Mexico. Dug for Mayan artifacts with Professors and students from University of Kentucky. Summer 2014

Timeline

Operations Manager

Fed Ex Ground
01.2020 - 10.2024

Senior Operations Administrator

FedEx Ground
01.2015 - 01.2020

Package handler

FedEx Ground
07.2013 - Current

Big Brothers Big Sisters of Yellowstone County Incorporated
01.2011 - 01.2013

General Education -

Montana State University Billings

Graduated -

Billings Senior High

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Tristan Bends