
Results-driven Executive Account Manager with 6+ years of progressive success in B2B and B2C sales at Bell Canada. Proven leader, recognized nationally for elite performance, revenue growth, and client retention. Known for strong judgment, integrity, and initiative, with a hands-on leadership style that develops high-performing teams and trusted client relationships. Brings a consultative approach to sales, a commitment to excellence, and a grounded, values-based work ethic shaped by responsibility and leadership.
• Led regional account portfolios and teams, consistently exceeding revenue and retention targets
• Managed high-value executive and enterprise accounts, strengthening long-term strategic relationships
• Served as primary escalation lead, resolving complex issues while preserving client trust and retention
• Delivered targeted sales and product training, driving measurable improvements in team performance
• Produced KPI and performance reporting for senior leadership to support data-driven decision-making
· Ranked #1 in phone sales across Western Canada and surpassed sales quotas by up to 400%
· Consistently exceeded monthly and quarterly targets across residential and business services
· Promoted into a supervisory role, coaching and mentoring reps to improve conversion and close rates
· Delivered consultative sales presentations that built trust with a diverse customer base
Executive & Strategic Account Management
Prospecting & Negotiation
Customer Retention & Escalation Management
Executive Communication
Training & Development