Trista Laudrum
Kelowna,BC
Summary
As a motivated, experienced professional offering years of experience, I am dedicated to achieving success. I have honed my skills in customer service, with excellent communication, problem-solving, and leadership abilities. I am confident in my ability to make a positive contribution to my role, while also utilizing my experience to grow and learn new skills.
Overview
7
7
years of professional experience
Work History
Server/ Barista
Trail Coffee Co.
Trail, B.C
10.2022 - 06.2025
- Provided exceptional customer service in a fast-paced café environment.
- Engaged with customers to enhance their experience and address inquiries promptly.
- Trained new staff on proper serving techniques and café policies effectively.
- Adaptability to mastering new menus and setups during various seasons.
- Designed menus and weekly special boards.
Job Coach
CDS
Trail, B.C
01.2021 - 01.2022
- Assisted special needs individuals with compassion and attention
- Coached clients on appropriate workplace behavior and expectations.
- Alleviated high conflict situations using conflict resolution skills
Crew Member
Mcdonalds
Trail, B.C
01.2021 - 12.2021
- Handled cash transactions accurately at the front counter register.
- Resolved customer complaints in a professional manner.
- Developed core customer service skills
- Developed proficiency in working autonomously and within a team.
Babysitter
Opper Family
Trail, B.C
01.2018 - 01.2019
Education
High School Diploma -
J.L Crowe
Trail, BC06-2021
Volunteer Experience
- Dog Walker/ Cleaner, BCSPCA, Trail, B.C
- Take a Hike Volunteer, KCLC, Trail, B.C
- Volunteer, Castlewood Senior Village, Castlegar, B.C
- Volunteer, Food Bank, Salvation Army, Trail, B.C
References
References available upon request.
Timeline
Server/ Barista
Trail Coffee Co.
10.2022 - 06.2025
Job Coach
CDS
01.2021 - 01.2022
Crew Member
Mcdonalds
01.2021 - 12.2021
Babysitter
Opper Family
01.2018 - 01.2019
High School Diploma -
J.L Crowe
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