Trista Laderoute
St. John's,NL
Summary
17 years of experience in a unionzed enviroment with the Goverment of Canada. professional specializing in internal operations, policy implementation and labour relations. Extensive experience facilitating several public service of canada programs such as; diversity and cultural competency, values and ethics, unconscious bias, positive space initiative, conflict coaching skills and foundations of Indigenous cultures. Skillful with investigation tactics such as; interviewing, high level report recommendations, back ground checks and collaborations with other federal departments. Decades of experience with Microsoft and all of the Microsoft Office applications. Focused on collaboration and delivering clear objectives to elevate workplace safety, productivity, and morale. Committed to team management and applying strengths and experience to plant operations within Canada Post.
Overview
21
21
years of professional experience
Work History
Correctional Staff Training Officer CX03
Correctional Service of Canada
Abbotsford, British Columbia
07.2018 - Current
- Preparing risk and compliance analysis and recommendations for the CSC's Learning and Development Director General’s Employee Committee, Regional Wellness Board, National Positive Space Initiative, Parole Board of Canada, Canadian Border Services Agency, and municipal, provincial, and federal police agencies.
- Weekly correspondence, research with other law enforcement agencies, and gathering budget estimates for a national proposal for funding collective projects and initiatives..
- Microsoft Teams virtual trainer with extensive experience enrolling, facilitating, and reporting staff outcomes to various levels of government.
- Team management with various directives and tasks given under time pressures.
- Mentorship with new staff members, conducting interviews, testing, and personal/file management feedback. Facilitated training sessions for new employees on company policies and procedures.
- Quality controlling attendance sheets, written and physical test scores, participant behaviour and mental health wellbeing assessments and efficiently submitted to our HR department.
- Reporting and following up with Senior Management, Union representatives, Labour Relations and Human Resources team with issues and concerns with
- Built and maintained working relationships with peers and upper management.
- Organized team building activities designed to improve morale among staff members.
Acting Institutional Parole Officer
Mountain Institution and RTC
05.2010 - 05.2018
- Company Overview: Pacific Region
- Ability to gather, analyze and summarize problem situations, identify options and develop and appropriate place of action to address factors that led to their criminal activity through structured interventions
- Managing and tracking a caseload's deadlines using the Bring Forward (BF) System, Offender Management System (OMS), RADAR and on-line portals for various CSC policies
- Maintaining regular contact through observations, listening, questioning, interviewing, motivating, directing, counseling and intervening while assessing offenders’ behavior and potential risk
- Consistently using professional judgment as part of the case management process, and provide written analytical reports and recommendations to CSC and the Parole Board of Canada while exercising effective communication orally and in writing
- Work closely with an interdisciplinary team, including Psychologists, Correctional Officers, Primary Workers, Correctional Program Officers, Elders, Teachers, Mental Health staff, Social Workers, and other partners to analyze every available source of relevant information when assessing offenders
- Ensuring that accurate information and sound assessments form the basis of offenders' safe return to the community by assessing human behaviour, compiling case management risk-assessments and report on the impact of interventions
- Knowledge of the Mission of the Correctional Service of Canada, Correctional Release Act and Regulations and case management process while embracing the values and standards within the Correctional Service of Canada
- Pacific Region
Correctional Officer 02
Correctional Service of Canada
03.2010 - 05.2017
- Company Overview: Pacific Region
- Performing correctional operations within CSC in a dynamic security multi-level environment
- Ability to assess and report on the impact of interventions and supervision as it relates to the management of the offenders risk by completing observation reports and attending various team meetings
- Maintaining security skills in a static and dynamic setting while building interpersonal relationships and resolving conflict resolutions
- Fulfilling case management duties enables me to engage, support, encourage and direct offenders to lead a pro-social life style
- Experience with maintaining respect and sensitivity to diversity, integrity and reliability by working with the Case Management Teams, IPO's, Health Care, Aboriginal Liaisons, Security Intelligence, Psychiatry, Educational staff, Management and Correctional Officers
- Knowledge of the Correctional and Conditions release Act and Regulations, Charter of Rights and Freedoms, Criminal Code of Canada, Standing Orders, Commissioner Directives and the case management process
- Pacific Region
Correctional Officer 01
Kent Institution
07.2008 - 03.2010
- Company Overview: Pacific Region
- Actively encourage and assist inmates to become law-abiding citizens within a secure and safe operational environment
- Manage inmate custody by communicating with offenders and building a professional rapport
- Experience in a correctional environment assessing human behavior by using static and dynamic skills on a daily basis when interviewing offenders
- Experience in a structured intervention with individuals aimed at changing human behavior in a maximum setting where structure is paramount and assessments can be difficult
- Assess problematic situations to identify solutions by engaging, supporting, motivating and directing offenders while working within a team or individual basis
- Communicating effectively: both orally and written, on inmate behavior by interacting with the offender(s) and assisting the case management process
- Completed by; interviewing inmates, documenting the impact on interventions and supervision strategies as it pertains the management of the offender’s risks and reporting to the Parole Board of Canada, CBSA, RCMP or other various CSC management teams
- Managing conflict situations while operating within the CSC polices and guidelines
- I am able to manage by maintaining my values and ethics while exercising respect, sensitivity to diversity, initiative, integrity, reality and maintaining effective interpersonal relationships
- Knowledge of the Mission of the Correctional Service of Canada, Correctional Release Act, Regulations, and case management process while sharing the values and standards within the Correctional Service of Canada
- Pacific Region
Assistant Director of University Relations
University of the Fraser Valley
06.2005 - 04.2008
- Company Overview: Presidents Office
- Actively participated in a number of senior administration campus meetings, events and private functions
- Composed monthly finance briefings and activity reports and communicated to a variety of interoffice departments
- Scheduled and managed high numbers of volunteers for a variety of University departments and events
- Assisted with a variety of Student Recruiting events that includes tours and talks with students/parents
- Coordinated a number of high profile events including: Coordinated Team Convocation June 2007 and the Campus 2020 forum November 2006 Public Safety and Emergency Preparedness event with several Provincial and Federal Political leaders September 2006
- Presidents Office
Campaign Coordinator
The Friends of UCFV Society
08.2004 - 04.2008
- Representing UCFV in a large number of community events including; City Council, School Board, MP meetings and Abbotsford Executive meetings
- Acquisition, planning and execution on professional development events
- Booking, staffing and managing monthly campaign events around the Lower Mainland
- Motivating students and members of the community for university status
- Researching events, fundraising and building prospective sponsors for the society
- Hiring, Managing, supervising and coordinating volunteers at large scale events including: The largest Campus 2020 rally in the province with over 700 attendees, over 380k signatures collected and the Campaign was a success with so much support
Independent Insurance Investigator
SCM Adjusters
05.2008 - 01.2008
- Company Overview: New Westminster, BC
- Investigation of fraudulent insurance claims by attending sites and delegating home/ auto / personal injury repairs, locating police files, attending court dates and calculating scope estimates
- Managed crisis with high needs individuals by reassuring and explaining the process at their worst time of need
- Managing work sites by hiring, overseeing and communicating with various contractors to ensure they are following their work agreement
- Also notifying companies who are negligent and or dissolve their contracts followed up by reporting them to the Better Business Bureau
- Arranging and conducting sensitive/personal interviews, capturing photographs, incorporating current laws and policies and notifying various stakeholders
- Professionally communicating in written and verbal detailed briefings and reports at various stakeholder meetings
- New Westminster, BC
Education
Bachelor of Arts - Criminal Justice
University of The Fraser Valley
Abbotsford, BC12.2006
Diploma - Business Communication
University of The Fraser Valley
Abbotsford, BC12.2005
High School Diploma -
Walnut Grove Secondary School
Langley, BC06.1996
Skills
- Staff training, team coaching, and mentoring
- Program and policy development
- Data analysis, productivity reports
- Team Management
- Risk assessment
- Policy implementation
- Effective team collaboration
- Financial oversight
- Skilled in conflict mediation
- Technical Report Writing and Recommendations
- Recruitment, interviewing, background checks
- Labour Relations
- Occupational Health and Safety
- Union collective agreement
Additional Information
- , Reliability and Security with CSC and Valid BC Drivers license
References
References available upon request.
Timeline
Correctional Staff Training Officer CX03
Correctional Service of Canada
07.2018 - Current
Acting Institutional Parole Officer
Mountain Institution and RTC
05.2010 - 05.2018
Correctional Officer 02
Correctional Service of Canada
03.2010 - 05.2017
Correctional Officer 01
Kent Institution
07.2008 - 03.2010
Independent Insurance Investigator
SCM Adjusters
05.2008 - 01.2008
Assistant Director of University Relations
University of the Fraser Valley
06.2005 - 04.2008
Campaign Coordinator
The Friends of UCFV Society
08.2004 - 04.2008
Bachelor of Arts - Criminal Justice
University of The Fraser Valley
Diploma - Business Communication
University of The Fraser Valley
High School Diploma -
Walnut Grove Secondary School
Similar Profiles
Paul MacdonaldPaul Macdonald
Federal Correctional Officer at Correctional Service of CanadaFederal Correctional Officer at Correctional Service of Canada
Ernesto OrtegaErnesto Ortega
Federal Correctional Officer at Correctional Service of CanadaFederal Correctional Officer at Correctional Service of Canada
Gurroop SinghGurroop Singh
Federal Corrections Officer at Correctional Service of CanadaFederal Corrections Officer at Correctional Service of Canada
Ryan DuganRyan Dugan
Federal Correctional Officer at Correctional Service of CanadaFederal Correctional Officer at Correctional Service of Canada
Ariel BaileyAriel Bailey
Front of House Staff Member at YellowBelly BreweryFront of House Staff Member at YellowBelly Brewery