TRISTA HADALLER
Oakbank,MB
Summary
Dependable employee seeking opportunity to expand skills and contribute to a companies success. Considered hardworking, ethical, detail orientated and holds a high regard in professionalism.
Overview
10
10
years of professional experience
Work History
DIAMOND SPECIALIST/MANAGER
APPELT’S DIAMONDS
01.2021 - Current
- Identified new opportunities to to increase sales and achieve store targets.
- Set clear expectations for team performance, conducting periodic evaluations and implementing corrective actions.
- Maintained high level of professionalism and store standards such as merchandising, security and visual representation.
- Addressed and resolved escalated customer complaints and worked to restore satisfaction.
- Oversaw employee recruiting, onboarding and development coaching procedures.
- Forecasted sales,inventory demand, and labour requirements and developed annual budget and operational plans.
- Maintained clean, safe and organized store environment for customers and employees.
- Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction.
- Maintained financial and administrative controls, accurately tracking funds, keeping records current and balancing and depositing all funds within in the store.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
DISTRICT MANAGER
LAVA SUNTAN STUDIOS
01.2014 - 01.2021
- Supervised 5 locations to enforce high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed strategies to increase yearly revenue, exceeding sales targets and KPI's and staying consistently under yearly budget.
- Drove optimum organized dynamics, financial performance and individual location growth through close collaboration with leadership at all levels.
- Conducted bimonthly payroll, appropriate financial record filing and scheduling for all locations by using multiple computer systems.
- Managed and maintained inventory audits, financial reconciliations, and sales reporting.
- Held employees accountable to company policies and procedures and service standards.
Education
Business
Steinbach Regional Secondary School
Steinbach, MB06.2005
Skills
- Data analysis
- Conflict Resolution
- Eager, Honest, Reliable and Trustworthy
- Time Management
- Customer Service Management
- Strategic Planning and Financial Reporting
- Various computer skills and systems used
- Attention to detail and Task Prioritization
- Team Development and building
- Administrative support
- Inventory Management
References
Available upon request
Languages
English
Full Professional
Timeline
DIAMOND SPECIALIST/MANAGER
APPELT’S DIAMONDS
01.2021 - Current
DISTRICT MANAGER
LAVA SUNTAN STUDIOS
01.2014 - 01.2021
Business
Steinbach Regional Secondary School
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