TRISHIA LABBETT
Shelburne,Canada
Summary
Practical Nursing student with strong clinical skills and a commitment to patient-centered care. Achieved Dean’s List recognition for academic excellence while progressing through the RPN program. Experienced as a PSW with a recent clinical placement on Headwaters D Wing, demonstrating reliability and a strong work ethic in fast-paced environments. Known for exceptional communication skills and professionalism in supporting patients and families.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore HealthCare
09.2024 - 11.2025
- Ensured safe environment by implementing effective infection control practices.
- Accurately documented patient progress to guarantee continuity of care.
- Facilitated emotional well-being through empathetic communication strategies.
- Monitored intake and assisted with feeding to promote nutritional health.
- Supported activities of daily living, including bathing, dressing, grooming, and mobility.
PSW Practical Placement
Dufferin Oaks LTC & Avalon LTC
05.2024 - 08.2024
- Provided personal care and ADL assistance in long-term care settings
- Documented care and reported changes in resident condition
- Managed responsive behaviours using dementia-appropriate techniques
- Turned and positioned residents to prevent pressure injuries
- Implemented fall-prevention and safety measures
Medical Billing Agent
Trillium Medical Billing
Rockwood, Ontario
10.2017 - 04.2023
- Processed patient billing information to ensure accuracy and compliance.
- Reviewed insurance claims for proper coding and timely submission.
- Collaborated with healthcare providers to resolve billing discrepancies efficiently.
- Utilized billing software for tracking payments and managing outstanding accounts.
- Generated detailed invoices for services rendered to patients.
- Maintained current knowledge of healthcare regulations and billing practices.
Office Administrative Assistant
Toplift Enterprises
Bolton, ON
09.2013 - 10.2017
- Directed daily office operations to maintain smooth workflow and enhance productivity.
- Managed accounts receivable and payables, focusing on accurate invoicing and timely collections.
- Collaborated with clients to swiftly address and resolve billing issues.
- Established efficient filing systems for improved access to documents.
- Prioritized communications by handling incoming correspondence effectively.
- Monitored aging accounts to reduce overdue collections proactively.
- Answered phones, facilitating caller direction and appointment scheduling.
- Executed administrative duties such as photocopying, faxing, and mailing packages.
Medical Office Administrator
Thoracic Surgeon
Brampton, Ontario
09.2007 - 09.2013
- Managed surgeon's calendar and scheduled patient appointments effectively.
- Ensured accurate data entry in electronic systems while processing medical records.
- Facilitated communication between patients and surgical teams about procedures.
- Prepared patient charts for surgical consultations and procedures systematically.
- Maintained patient confidentiality and ensured compliance with healthcare regulations.
- Registered new patients into the practice management system promptly.
- Collected co-payments and processed payments for rendered services accurately.
- Oversaw ordering of office supplies and inventory management of medical equipment.
Education
Practical Nursing - RPN Program
Georgian College
Orangeville, ON09-2026
Personal Support Worker Certificate -
Georgian College
08.2024
OSSD -
The Humberview High School
01.2004
Skills
- Mobility assistance
- Safe transfers
- ADL support
- Comfort care
- Dementia care
- Vital signs monitoring
- Basic assessments
- Post-operative support
- Condition reporting
- Infection control
- PPE proficiency
- Procura expertise
- PointClickCare proficiency
- PS Suite experience
- OSCAR familiarity
- MediTech knowledge
- Communication excellence
- Team collaboration
- Relationship building
- Dependability and organization
- Patient-centered approach
- Confidentiality adherence
Certification
- CPR & First Aid with BLS
- Gentle Persuasive Approach (GPA)
- CRADLE+ Certificate
- Food Safety Certificate
- Vulnerable Sector Screening (Clear)
References
Available upon request
Timeline
Personal Support Worker
Bayshore HealthCare
09.2024 - 11.2025
PSW Practical Placement
Dufferin Oaks LTC & Avalon LTC
05.2024 - 08.2024
Medical Billing Agent
Trillium Medical Billing
10.2017 - 04.2023
Office Administrative Assistant
Toplift Enterprises
09.2013 - 10.2017
Medical Office Administrator
Thoracic Surgeon
09.2007 - 09.2013
Practical Nursing - RPN Program
Georgian College
Personal Support Worker Certificate -
Georgian College
OSSD -
The Humberview High School