Trishia Labbett
Shelburne,ON
Summary
Reliable and compassionate PSW enthusiastically pursuing opportunity to add immediate value to a growing team. A caring attitude centered on treating people with dignity and respect, inspired to help others and driven to apply unfailing work ethic to meet client needs. Industrious and committed with skills for multitasking and managing time well with a strong clinical and interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PSW - Homecare
Bayshore HealthCare
09.2024 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patient's emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
PSW Practical Placement
Dufferin Oaks LTC & Avalon LTC
05.2024 - 08.2024
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.
MEDICAL BILLING AGENT
Trillium Medical Billing Agency
10.2017 - 06.2023
- OHIP billing for physicians, including IFH
- Billing for self pay payments and direct insurance billing
- Correct error reports
- Reconcile RAs
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency
OFFICE ADMINISTRATOR
Toplift Enterprises
01.2013 - 10.2017
- Data Entry, record keeping, supply ordering - Accounts Payable/Receivable/Collections - Supported management and sales team - Training of new employees
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Edited documents to improve accuracy of language, flow, and readability.
OFFICE ADMINISTRATION/RECEPTION
Thoracic Surgeon
01.2008 - 01.2013
- Daily office management including managing appointment scheduling - Booked diagnostic testing, O/R, Endoscopy - Data entry and other clerical duties as required
- Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
- Managed sensitive client information by adhering to strict confidentiality rules and data protection policies.
- Kept meticulous records using both manual filing systems and digital databases, guaranteeing easy access to essential documents when needed.
OFFICE ADMINISTRATION/RECEPTION
Orthopedic Surgeon
01.2006 - 01.2008
- Daily office management - Answered phone calls and managed appointment scheduling - Booked diagnostic testing and O/R - Data Entry and other clerical duties as required such as OHIP billing
- Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning office team.
- Kept meticulous records using both manual filing systems and digital databases, guaranteeing easy access to essential documents when needed.
Education
Certificate - Personal Support Worker
Georgian College of Applied Arts And Technology
Barrie, ON08.2024
OSSD -
The Humberview Highschool
01.2004
Skills
- Experienced in mobility assistance, dementia care, ADL assistance, emotional support, meal preparation and planning, housekeeping tasks, behavioral management and redirection, PPE usage
- Experience with medical software, Procura, PCC (point click care) PSSuite, Oscar and MediTech and quick to learn new software programs
- Problem-solving, organizational skills
- Customer service and care
- Relationship Building
- Understanding of medical terminology
- Management of confidential information
- Data Entry and Record keeping
- Dependable and responsible
- Positive Attitude
- Goal-oriented mindset
- Clear Communication
References
Available Upon Request
Languages
English
Native or Bilingual
Certification
CPR & First Aid with BLS
Clear VSS
Food Saftey Certificate
CRADLE+ Certificate (Canadian remote access for dementia learning experiences)
GPA Certificate (Gentle persuasive approaches in dementia care)
Timeline
PSW - Homecare
Bayshore HealthCare
09.2024 - Current
PSW Practical Placement
Dufferin Oaks LTC & Avalon LTC
05.2024 - 08.2024
MEDICAL BILLING AGENT
Trillium Medical Billing Agency
10.2017 - 06.2023
OFFICE ADMINISTRATOR
Toplift Enterprises
01.2013 - 10.2017
OFFICE ADMINISTRATION/RECEPTION
Thoracic Surgeon
01.2008 - 01.2013
OFFICE ADMINISTRATION/RECEPTION
Orthopedic Surgeon
01.2006 - 01.2008
OSSD -
The Humberview Highschool
Certificate - Personal Support Worker
Georgian College of Applied Arts And Technology
Similar Profiles
Hemanth VarmaHemanth Varma
Business Intelligence Analyst at Bayshore HealthcareBusiness Intelligence Analyst at Bayshore Healthcare
John Patrick FernandezJohn Patrick Fernandez
Centralized Billing Manager at Bayshore HealthcareCentralized Billing Manager at Bayshore Healthcare
ANKUR SHARMAANKUR SHARMA
Business Operations Analyst at Bayshore HealthcareBusiness Operations Analyst at Bayshore Healthcare