Trishawna Treasure
Charlottetown,Canada
Overview
8
8
years of professional experience
Work History
Assistant Housekeeping Supervisor
Canada's Best Value Inn and Suites
Charlottetown, Canada
09.2022 - Current
- Maintain all equipment used in completion of housekeeping duties
- Managed linen inventory efficiently, reducing waste while ensuring sufficient stock was always available for daily operations.
- Ensured strict adherence to safety protocols by educating staff on proper handling of chemicals and equipment usage.
- Enhanced guest satisfaction by ensuring timely and thorough cleaning of hotel rooms and public areas.
- Assisted in thedevelopment of housekeeping schedules for efficient staff allocation and workload management.
- Collaborated with other department supervisors to provide seamless guest experiences during their stay at the property.
Human Resources Associate
Sutherland Global Services(Amazon)
Kingston, Jamaica
04.2020 - 08.2022
- Liaising with managers, corporate employees and HR business partners to solve employee related issues across Amazon Canada and USA
- Providing mentorship to my teammates
- Handling and updating information on people soft for over 50 employees on a daily basis
- Assisted in updating company policies regularly to ensure alignment with current industry standards and best practices in human resources management.
Customer Service Associate
Sutherland Global Services( Amazon)
Kingston, Jamaica
10.2019 - 04.2020
- Supporting customers across the US and UK in chat, email and calls(inbound and outbound)
- Providing information about products and services
- Providing mentorship to my teammates and assisting with training
Assistant Manager
Treasure's Comfort Inn Ltd
Jamaica
08.2016 - 07.2019
- Sorting and filing receipts and invoices
- Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
- Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
- Monitored online reviews and ratings from guests, implementing changes as necessary to address concerns or capitalize on positive feedback.
- Ensured compliance with local regulations and industry best practices regarding health, safety, and accessibility standards.
Education
BBA - Organizational Management
University of Prince Edward Island
Charlottetown, PE05.2026
BBA - General Management
University of Technology Jamaica
Jamaica09.2022
High School Diploma -
St. Hilda's Diocesan High School For Girls
Jamaica07.2016
Timeline
Assistant Housekeeping Supervisor
Canada's Best Value Inn and Suites
09.2022 - Current
Human Resources Associate
Sutherland Global Services(Amazon)
04.2020 - 08.2022
Customer Service Associate
Sutherland Global Services( Amazon)
10.2019 - 04.2020
Assistant Manager
Treasure's Comfort Inn Ltd
08.2016 - 07.2019
BBA - Organizational Management
University of Prince Edward Island
BBA - General Management
University of Technology Jamaica
High School Diploma -
St. Hilda's Diocesan High School For Girls