TriShae Herron
Fresno
Summary
Results-driven professional with extensive experience in retail operations and team development. Skilled in problem-solving and promotional planning, leading to improved customer engagement and operational efficiency. Committed to enhancing team performance and driving sales growth.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Panda Express
Fresno, CA
02.2015 - Current
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff to enhance team performance and productivity.
- Implemented inventory management processes to reduce waste and improve stock accuracy.
- Analyzed sales data to develop strategies for increasing revenue and customer engagement.
- Ensured compliance with health and safety regulations, maintaining a safe work environment.
- Oversaw scheduling and staffing to optimize labor costs and meet business needs.
- Collaborated with upper management on promotional initiatives to drive store traffic.
Sales Associate
99 Cents Only
Clovis, CA
09.2014 - 08.2015
- Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Operated point-of-sale systems efficiently, facilitating accurate transactions and maintaining cash accuracy.
- Trained new associates on store policies and procedures, promoting a collaborative team environment.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06-2028
High School Diploma -
Mira Monte High School
Bakersfield, CA06-2011
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Staff training and development
- Promotional planning
- Sales strategy development
- Budget planning and control
Languages
English
Full Professional
Timeline
Assistant Store Manager
Panda Express
02.2015 - Current
Sales Associate
99 Cents Only
09.2014 - 08.2015
Bachelor of Science - Psychology
University of Phoenix
High School Diploma -
Mira Monte High School