Trisha Ashley Leignh Mabute
Calgary,Canada
Summary
Experienced professional in the hospitality industry, poised to thrive in a fast-paced environment. Demonstrated ability to consistently deliver outstanding customer service and ensure customer satisfaction. Strong emphasis on teamwork and adaptability, consistently meeting evolving needs. Proficient in multitasking, adept at handling customer inquiries, and maintaining a clean and organized workspace. Known for reliability and a results-driven approach, with a positive attitude and exceptional communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Grey Eagle Resort & Casino
06.2022 - Current
- Ensure to provide serving essential such as helping to create guests orders, answering menu inquiries, and running food
- Provide a memorable experience for our guest, accommodating and anticipating needs at every turn while going on extra mile
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Facility Associate
Amazon
10.2021 - 09.2022
- Maintained inventory organization and docking parcel with care
- Stocking supplies and order with accuracy ready for shipping
- Ensured safety compliance by implementing and enforcing proper policies and procedures.
- Executed tasks within time and budget constraints.
- Followed instructions from supervisor regarding daily job tasks and duties.
Production Worker
Fresh Taste LTD
03.2021 - 03.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
Server
Humpy’s Family Restaurant
06.2017 - 06.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Father Lacombe High School
Calgary, AB03-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Service prioritization
- Team collaboration
- Task prioritization
- Relationship management
- Performance improvement
- Safe food handling
Languages
English
Full Professional
Tagalog/Filipino
Native or Bilingual
Certification
ProServe Certificate 07/2027
Timeline
Server
Grey Eagle Resort & Casino
06.2022 - Current
Facility Associate
Amazon
10.2021 - 09.2022
Production Worker
Fresh Taste LTD
03.2021 - 03.2022
Server
Humpy’s Family Restaurant
06.2017 - 06.2020
ProServe Certificate 07/2027
High School Diploma -
Father Lacombe High School
Similar Profiles
Daniel TiceDaniel Tice
Slot Technician at Soaring Eagle Casino & ResortSlot Technician at Soaring Eagle Casino & Resort
Matthew T. AmesMatthew T. Ames
Sales Manager at Soaring Eagle Casino & ResortSales Manager at Soaring Eagle Casino & Resort
Leah DenhofLeah Denhof
Express Meetings Coordinator at Soaring Eagle Casino & ResortExpress Meetings Coordinator at Soaring Eagle Casino & Resort