TRISHA PURAN
Toronto
Summary
Results-driven professional with focus on leadership and achieving organizational goals. Known for enhancing team collaboration and delivering consistent, high-quality outcomes. Adaptable to evolving demands and skilled in strategic decision-making and conflict management.
Overview
12
12
years of professional experience
Work History
Program Success Leader
Northwind Professional Institute
08.2021 - 02.2024
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Streamlined event planning processes by implementing efficient project management strategies.
Administrative Assistant/Sr. Project Coordinator (Enterprise Payments)
CIBC
05.2018 - 10.2020
- Supported Business Delivery Leads with administrative tasks and plans, including capturing program activities and milestones.
- Maintained Program CDART file for accurate charge-outs and managed weekly updates for the Fraud Delivery team.
- Assisted Enterprise Payments team with Service Now requests for hardware and applications, and provide administrative support to Fraud Delivery & Payments Modernization team as needed.
- Served as primary contact for EP Fraud SharePoint activities, workspace issues, building access requests, and coordinated office moves with Corporate Services/Corporate Real Estate.
Administrative Assistant (Enterprise Data Hub/Project Management Office, CCT)
CIBC
04.2017 - 05.2018
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant (EPSP/ECIS, RBSS)
CIBC
11.2016 - 04.2017
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Executive Assistant (Retail Mortgage Operations, Retail Operations)
CIBC
03.2013 - 11.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Administrative Assistant
Corsa Coal Corp.
09.2011 - 03.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Office Administration Certificate -
Centennial College
Toronto, ON06.2011
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Process improvement
- Executive support
- Office management
Languages
English
Native or Bilingual
Timeline
Program Success Leader
Northwind Professional Institute
08.2021 - 02.2024
Administrative Assistant/Sr. Project Coordinator (Enterprise Payments)
CIBC
05.2018 - 10.2020
Administrative Assistant (Enterprise Data Hub/Project Management Office, CCT)
CIBC
04.2017 - 05.2018
Administrative Assistant (EPSP/ECIS, RBSS)
CIBC
11.2016 - 04.2017
Executive Assistant (Retail Mortgage Operations, Retail Operations)
CIBC
03.2013 - 11.2016
Administrative Assistant
Corsa Coal Corp.
09.2011 - 03.2013
Office Administration Certificate -
Centennial College
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