Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Office & Financial Administrator
Bond Executive Offices
Toronto
06.2023 - 11.2023
Conducted financial analysis and prepared reports for senior management.
Maintained accurate records of all financial transactions.
Provided support to the finance department in various tasks such as accounts payable, accounts receivable, budgeting and forecasting.
Performed monthly reconciliations of bank statements and general ledger accounts.
Prepared detailed financial statements including balance sheets, income statements, cash flows and budgets.
Assisted in the preparation of annual audit documents.
Coordinated with external auditors during the annual audit process.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Managed database systems containing customer contact information.
Answered questions from customers regarding products and services offered by the company.
Administrative Assistant
International Institute of Travel & Business
08.2017 - 05.2022
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Updated contact lists regularly when changes occur in employee status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Scheduled appointments between clients and customers and internal staff members.
Managed database systems containing customer contact information.
Answered questions from customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Education
College Diploma - International Hotel Management
International Institute of Travel & Business
Toronto
10-2020
College Diploma - Business Administration
International Institute of Travel & Business
Toronto, ON
07-2018
Skills
Office Administration
Data Entry
Bookkeeping
Reception oversight
Timeline
Office & Financial Administrator
Bond Executive Offices
06.2023 - 11.2023
Administrative Assistant
International Institute of Travel & Business
08.2017 - 05.2022
College Diploma - International Hotel Management
International Institute of Travel & Business
College Diploma - Business Administration
International Institute of Travel & Business
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