Trisha Martinez
Sonoma
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
General Merchandise Clerk
Safeway Inc
Sonoma, CA
05.2007 - Current
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Updated merchandise pricing to match new values and special promotional rates.
- Supported promotional events by setting up attractive displays according to planogram guidelines.
- Complied with health regulations, sanitation guidelines, and safety procedures for department and store to promote safe and clean shopping environment for guests.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Trained new employees on store policies, procedures, and best practices for optimal job performance.
- Greeted store customers and discussed needs.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Ensured customer satisfaction through ongoing attention to detail, anticipating needs and responding promptly to requests.
- Greeted customers and directed to requested products.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Production Worker
3M
Petaluma, CA
03.1996 - 11.2003
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared reports and technical documentation of day-to-day production processes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
Associate of Science - Clinical Nutrition
Merritt College/Santa Rosa JC
Oakland/Santa Rosa, CA09-2027
AA Degree - Fashion Careers/ Retail Merchandising Management
Santa Rosa Junior College
Santa Rosa, CA06-1990
Skills
- Complex Problem-Solving
- Strong Work Ethic
- Product Inspection
- Cross-training abilities
- Customer Focus
- Quality Inspections and Reporting
- Good Communication
- Basic Nutrition
- Supervisor/management course completed
- ServSaf manager in progress
Timeline
General Merchandise Clerk
Safeway Inc
05.2007 - Current
Production Worker
3M
03.1996 - 11.2003
Associate of Science - Clinical Nutrition
Merritt College/Santa Rosa JC
AA Degree - Fashion Careers/ Retail Merchandising Management
Santa Rosa Junior College