- Mindfulness Practices
- I enjoy cooking for friends and family gatherings.
- Volunteer Work
- Animal Care
- Volunteering at local animal shelters and rescue organizations.
- Hiking
- Music
- Volunteering for community initiatives to give back to local communities and make a positive impact.
Hi, I’m
Trish Kendall
Ajax,Canada
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Summary
Motivated and results-driven Major Accounts Manager with over 15 years of experience in prospecting, building pipelines, and closing sales within the public sector. Skilled at identifying new revenue streams and cultivating strong client relationships. Successfully guides government agencies through the RFQ/RFP process, with extensive experience working with the public sector across the Central and Northeastern U.S., helping organizations implement data-driven solutions for efficiency and decision-making. Known for organizational skills, attention to detail, and commitment to team success. Driven by a passion for continuous learning, collaboration, and delivering high-impact solutions. A results-driven professional with high standards and a strong commitment to achieving goals. Brings extensive experience in managing and growing client portfolios while ensuring optimal team collaboration. Recognized for adaptability and fostering a positive, results-oriented environment. Proficient in strategic account management and client relations.
Overview
15
years of professional experience
Work History
Envisio
Senior Account Executive, Public Sector
01.2024 - Current
Job overview
- Drive customer acquisition and revenue growth across 28 states and provinces in the Northeast territory
- Own the full sales cycle, from prospecting and discovery to deal closing, with a strong focus on RFP responses and strategic proposals
- Build and maintain relationships with senior leaders in local governments, nonprofits, and education agencies, providing consultative solutions to align with their strategic goals
- Lead and coordinate RFP responses, ensuring timely and competitive submissions in collaboration with internal teams
- Conduct tailored software demonstrations with Solutions Consultants and Sales Engineers to showcase Envisio’s value
- Manage a robust sales pipeline, accurately forecasting revenue and leveraging tools like Salesforce, Outreach, and ZoomInfo
- Represent Envisio at conferences, trade shows, and industry events to expand market presence and generate new business opportunities
- Work closely with the sales and marketing teams to exceed sales targets and drive Envisio’s growth in the Northeast region
Euna Solutions
Senior Account Executive, Public Sector
10.2022 - 01.2024
Job overview
- Drive sales to exceed targets through self-motivation, energy, and focus
- Build and manage a robust pipeline, evaluating and prioritizing opportunities to maximize sales in the Central United States territory
- Prospect new leads via cold calling, emailing, social media, and industry/partner networking to create a steady flow of opportunities
- Utilize consultative selling techniques to offer tailored solutions, ensuring customer satisfaction
- Coordinate and customize client demos with sales engineers and partners based on needs
- Represent Euna Solutions at key conferences, trade shows, and networking events focused on state/local government agencies and K-12 school districts
- Manage the full sales cycle and customer relationships, engaging decision-makers and influencers
- Respond to leads promptly and professionally, highlighting the value of our solutions
- Lead RFP responses, collaborating with Sales Support Managers to prepare submissions and meet deadlines
- Prepare price quotes for manager review and approval
- Influence customer decisions through problem-solving and negotiation, ensuring mutually beneficial agreements
- Track all sales activities and updates in Salesforce, ensuring timely and organized follow-up
Iron Mountain
Business Development Executive, Public Sector
01.2020 - 10.2022
Job overview
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Presented new technology, white papers and other technical documents to complete packages
- Plan and manage time effectively to maximize selling activities
- Timely and organized approach to address quoting and sales support duties
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content
- Developed team communications and information for proposal preparation meetings to ensure alignment with influencers
- Led team in delivery of customized public sector specific programs, resulting in $700,000 of new revenue driven
- Developed effective business strategies to capitalize on emerging market trends
- Collaborated on implementation of new market expansion to propel business forward and adapt to market changes
- Executed local, regional and national marketing and branding initiatives to show value and drive sales within existing and prospective accounts
- Salesforce management to record and update all activities in Salesforce
Iron Mountain
Business Development Executive
06.2019 - 01.2020
Job overview
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises
- Developed short-term and long-term sales objectives and strategic plans to meet market needs
- Delivered campaigns to solidify new client opportunities and generate new business
- Collaborated with sales and marketing departments to support business objectives and client acquisition
- Executed cold-calling campaigns targeting direct end-user prospective accounts
- Drive sales results across Canada for data management growth
- Strive to achieve and exceed set sales targets
- Came up with detailed plans to enhance sales management and prioritize long-term business goals
- Kept meticulous client notes in Salesforce - customer relationship management application
- Created new revenue streams by cultivating successful partnerships with new prospects, worth combined $200,000 revenue, in 3 months
Iron Mountain
Business Development Associate
08.2017 - 06.2019
Job overview
- Innovative selling techniques and product knowledge to grow business within Western Canadian mid-market and enterprise customers, to develop new business within Iron Mountain's Data Management solutions portfolio
- Specifically focused on new acquisition for tape vaulting, restoration, secure IT assets disposition and cloud solutions
- Frequent participation in marketing campaigns to prospect new customers within assigned territory
- Positive attitude and strong work ethic
- Worked with internal Iron Mountain team members to provide business recommendations in order to maintain business integrity
- Handled approximately 100 calls per week to address customer inquiries and concerns
- Maintained excellent attendance record, consistently arriving to work on time
- Managed needs of more than 5 customers at once using strong prioritization and multitasking abilities
- Used Salesforce to handle current portfolio and prospective leads
- Networked among local business and community organizations to develop leads, generate business and demonstrate value
- Negotiated contracts and closed sales with new and existing clients
Uptown Communications
Corporate Account Executive
10.2009 - 08.2017
Job overview
- Analyzed and pursued opportunities for prospecting additional business within assigned territory
- Point of contact for accounts for all products and services provided by Rogers Communications
- Shared ideas by actively participating at regular sales meetings and fulfilled required administrative duties
- Self-motivated to maintain consistent, high levels of energy and focus to achieve specific goals
- Secured competitor business via strategic marketing, service programs and promotions
- Participated and attended conferences, trade shows and other networking events to be highly visible within assigned territory/vertical
- Applied consultative approach and established script responses to overcome customer objections
- Cold-calling
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller
- Coordinated full sales life cycle from proposal development to closings and follow-up
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $500,000 annually
Education
Brock UniversitySt. Catharines, ON
Bachelor of Arts
01-2035
The Wedding Planners Institute of CanadaToronto, ON
Certificate from Wedding Consultant and Coordinator; Meeting and Event Planning
01.2017
Pine Ridge Secondary SchoolPickering, ON
High School Diploma
01.2008
Skills
- Government Sales Proficiency
- Process Optimization Expertise
- Collaborative Teamwork
- Business Development Expertise
- Lead Generation Strategies
- Salesforce CRM Proficiency
- Client Relationship Management
- MS Office Expertise
- Strategic Revenue Growth
- High Motivation for Success
- Negotiation Expertise
- Stakeholder Collaboration
- Sales Strategy Development
- RFP Coordination
- Performance Monitoring
- Consultative Selling Skills
Accomplishments
- Solution Selling – Partnered with Public Sector clients during the COVID-19 pandemic, leading cross-functional collaboration between sales, legal, and operations to develop and execute a strategy for PPE storage and deployment.
- Project Development – Worked with a team of seven to design and implement IT asset restoration and disposition programs across Canada.
Certification
Outcome based selling certification
AcclivusR3 Sales Certificate
Interests
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Account Executive, Public Sector
Envisio
01.2024 - Current
Senior Account Executive, Public Sector
Euna Solutions
10.2022 - 01.2024
Business Development Executive, Public Sector
Iron Mountain
01.2020 - 10.2022
Business Development Executive
Iron Mountain
06.2019 - 01.2020
Business Development Associate
Iron Mountain
08.2017 - 06.2019
Corporate Account Executive
Uptown Communications
10.2009 - 08.2017
Pine Ridge Secondary School
High School Diploma
Brock University
Bachelor of Arts
The Wedding Planners Institute of Canada
Certificate from Wedding Consultant and Coordinator; Meeting and Event Planning
Hobbies and Interests
- Spending time with family, including two sons and close friends.
- Hiking year-round, embracing every season.
- Community engagement and participation in local events.
- Volunteering in coordinating and supporting fundraising events.
- Walking dogs for a local rescue organization.
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