Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Cancino

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Uniqlo Eaton Centre
10.2022 - 01.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Team Member

Tim Horton's
07.2021 - 10.2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.

Education

Tourism -Travel Studies

Seneca College
North York, ON

High School Diploma -

Earl Haig Secondary School
North York, ON
06.2022

Skills

  • Excellent Written and Verbal Communication
  • Building Customer Loyalty
  • Store Policies and Procedures
  • Folding Clothes
  • Cash Handling
  • Merchandising and Display
  • Safety and Cleanliness Standards
  • Customer Service
  • Customer Needs Assessment
  • Stockroom Upkeep
  • Strong Communication and Interpersonal Skills
  • Available Nights, Weekends and Holidays
  • POS System Operations

Timeline

Retail Sales Associate

Uniqlo Eaton Centre
10.2022 - 01.2023

Team Member

Tim Horton's
07.2021 - 10.2022

Tourism -Travel Studies

Seneca College

High School Diploma -

Earl Haig Secondary School

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Trisha Cancino