Trish Wear

• Monitored market and negotiated rates based on trends.
• Developed strong relationships with carriers and shippers, fostering trust and loyalty.
• Negotiated competitive rates with carriers, resulting in cost savings for customers.
• Contacted existing customers to update accounts and confirm deals.
• Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
• Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
• Coordinated shipments, ensuring seamless transportation from origin to destination points.
• Tracked shipments and trucks out on deliveries.
• Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.

 Plan, draw & submit locates for mainline telecom installation for areas in the
Telus Falcon Project for all AB1 call locates.
 Plan, draw & submit locates for Shaw Communications for mainline installation of the Telus Falcon Project.
 Plan & submit all drawings for approval with the City of Edmonton for all areas for the mainline construction of the telecom installation.
 Manage & distribute packages for building to the crews daily.
 Track & update all information pertaining to each locate such as ticket numbers & dates. Following expiration dates & re submitting locates so as all current

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.

 Plan, draw & submit locates for mainline telecom installation for areas in the
Telus Falcon Project.for all AB1 call locates.
 Plan, draw & submit locates for Shaw Communications for mainline installation of
the Telus Falcon Project.
 Plan & submit all drawings for approval with the City of Edmonton for all areas
for the mainline construction of the telecom installation.
 Manage & distribute packages for building to the crews daily.
 Track & update all information pertaining to each locate such as ticket numbers &
dates. Following expiration dates & re submitting locates so as all current

 Effectively check in all drivers for the EPSB routes and St Albert Catholic School boards. Approx
423 routes.
 Answer all radio requests from drivers dealing with traffic, accidents or incidents regarding
children on board a bus.
 Manage and distribute Routes when drivers are not on time.
 Answer phone calls from parents, school boards & schools directly regarding late or missing
buses. Work to have children taken care of as soon as possible – juggling drivers and routes to
cover where necessary.