Trish Taroni
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Realtor
Select Real Estate
04.2005 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Property Manager Office Administrator
Select Real Estate
08.2021 - 08.2023
- Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
- Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
- Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Maintained a safe living environment for tenants by conducting regular property inspections, initiating repairs as needed, and enforcing lease terms regarding safety regulations.
- Facilitated smooth communication between tenants and property owners by acting as the primary point of contact for all concerns, providing prompt updates on any issues that arose.
- Conducted thorough market research to ensure properties were priced competitively within their respective markets.
- Managed multiple simultaneous projects such as renovations or capital improvements to enhance property value while minimizing disruptions to tenants.
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Administered detailed record-keeping systems to ensure compliance with federal housing laws and local ordinances governing residential properties.
- Enhanced curb appeal by overseeing landscaping projects, exterior maintenance work, and common area improvements.
- Provided exceptional customer service to both tenants and property owners, maintaining high levels of satisfaction through prompt attention to concerns and proactive problem-solving efforts.
- Administered operations to handle needs of more than [Number] tenants across [Number] property units.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Edited documents to improve accuracy of language, flow, and readability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Negotiated and executed contracts on behalf of department.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Flight Attendant
British Midland Airways/Dan Air/Excalibur/Sabre
04.1983 - 09.1997
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Education
No Degree - Real Estate
University of British Columbia
Vancouver, BC04.2005
Skills
- Closing Support
- Pricing Negotiation
- Leasing and Sales
- Staff Management
- Great Client Relations
- Fabulous customer service
- Creative thinking
- Problem solving abilities
- Attention to detail
- Client relationship management
- Effective communication
- Ethical decision making
- Adaptability and flexibility
Languages
English
Native or Bilingual
Additional Information
I have been looking on indeed for a while as I am looking for a new challenge in my life. I came across your advertisement which was actually for another position and then I saw the receptionist position. I have to be able to have a huge interest in something and aircraft and helping people is me.
The real estate market has changed over the years and it has become a little scary to say the least. I am 62 years old but I do not look it or act like it, I am young at heart and go above and beyond for the right company.
I would love the opportunity to talk more about the company.
Kind regards
Trish
Timeline
Property Manager Office Administrator
Select Real Estate
08.2021 - 08.2023
Realtor
Select Real Estate
04.2005 - Current
Flight Attendant
British Midland Airways/Dan Air/Excalibur/Sabre
04.1983 - 09.1997
No Degree - Real Estate
University of British Columbia
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