Trish Snell
Petaluma
Summary
Knowledgeable Pool Technician with solid background in pool maintenance and repair. Proven track record of ensuring pristine water quality and efficient pool system operations. Demonstrated expertise in diagnosing and resolving mechanical issues, as well as maintaining chemical balance to ensure safety and cleanliness. Strong communication skills. I bring a positive attitude and a will to give it my all.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pool Technician
Herb's Pool Service
12.2019 - 09.2024
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
- Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
Pool Technician
Perfect Pass Pools
12.2016 - 12.2019
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
- Customized treatment plans for each pool, taking into account specific needs and client preferences.
- Educated clients on best practices for pool care between professional maintenance visits.
Pool Technician
Vivo
12.2008 - 12.2016
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Ensured pools met health and safety standards by conducting regular chemical balance tests.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
Pool Technician
North Bay Pools and Spas
08.2005 - 12.2008
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Maintained clean, safe and appropriately stocked company vehicle.
- Educated customers in proper pool operation and maintenance.
- Reduced overall expenses through diligent monitoring of chemical usage to prevent overuse or waste while still achieving desired results.
- Conducted in-depth assessments of pool systems to identify and address potential issues before they escalated.
- Fostered strong relationships with clients, leading to increase in referral-based business.
Supervisor
Round Table Pizza, Inc
09.1998 - 08.2005
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Warehouse Worker
Illumination's
06.2002 - 08.2004
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
GED -
Essential Education
Corvallis, OR12-2025
Skills
- Backwashing filters
- Algae treatment
- Pump maintenance
- Valve replacement
- Developing efficient schedules
- Strong Customer Service Skills
- Adaptable to outdoor conditions
- Independent work proficiency
- Clean driving history
- Cash handling expertise
Certification
CPO certified for 10 years
Timeline
Pool Technician
Herb's Pool Service
12.2019 - 09.2024
Pool Technician
Perfect Pass Pools
12.2016 - 12.2019
Pool Technician
Vivo
12.2008 - 12.2016
Pool Technician
North Bay Pools and Spas
08.2005 - 12.2008
Warehouse Worker
Illumination's
06.2002 - 08.2004
Supervisor
Round Table Pizza, Inc
09.1998 - 08.2005
GED -
Essential Education
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