Summary

Overview

Work History

Education

Skills

Education Training Certificates

Timeline

Trish Maess

Smoky Lake

Summary

To obtain full time employment within your company

Overview

years of professional experience

Work History

Supervisor/Janitor

Compass/Shell Scotford

01.2012 - 09.2025

Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Reported vandalism or other damage to property to supervisor.
Kept public pathways clear of safety hazards and spills with regular checks and attention.

Janitor

Aramark/Shell Scotford

01.2011 - 01.2012

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Responded immediately to calls from personnel to clean up spills and wet floors.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Reported damages and hazardous conditions to management for further action.
Cleaned equipment and machinery to maintain in optimum working condition.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Store Set Up

Dollarama

01.2009 - 01.2011

Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.

Stay at Home Parent

01.2006 - 01.2009

Associate

Extra Foods

01.2004 - 01.2006

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Performed cash, card, and check transactions to complete customer purchases.

Store Clerk

Lamont Grocery Store

01.1999 - 01.2001

Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted customers with locating products, answering questions, and recommending items based on their needs.
Complied with company guidance and state and federal laws to control sales of tobacco and Lottery sales
Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Performed inventory control, such as counting, and stocking merchandise.
Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Stocked merchandise on display shelves and racks to provide good selection for customers.
Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
Processed refunds and exchanges in accordance with company policy.
Performed cash, card, and check transactions to complete customer purchases.