Dynamic, results-oriented professional with extensive experience at Our Farm Organic Bakery, specializing in staff training and proactive problem-solving.
Overview
9
9
years of professional experience
Work History
Baker / Store Manager
Our Farm Organic Bakery
08.2018 - Current
Created promotions to highlight bakery offerings and boost sales.
Baked consistent, high-quality items by accurately mixing, dividing, shaping, and proofing.
Resolved customer concerns with a positive, solutions-focused approach.
Managed staff through proactive communication and constructive feedback.
Maintained a safe, clean environment by adhering to sanitation protocols.
Fostered team productivity and engagement.
Server
Crepestar
Newmarket, Canada
05.2022 - 04.2025
Company Overview: Newmarket, ON
Ensured timely delivery of orders through coordination with kitchen staff.
Boosted sales using upselling techniques and detailed product knowledge.
Trained new hires on restaurant procedures and standards.
Collaborated during peak times to deliver excellent guest service.
Streamlined operations through effective communication between staff.
Newmarket, ON
Customer Service Representative
Greenworks Tools
Newmarket, Canada
09.2018 - 03.2020
Company Overview: Newmarket, ON
Responded to customer inquiries and concerns with professionalism.
Handled high call volumes efficiently with minimal wait times.
Provided product and service information to assist customer decisions.
Newmarket, ON
Team Member
Cineplex
Newmarket, ON
06.2016 - 08.2018
Consistently exceeded job expectations through proactive engagement and initiative.
Resolved issues promptly to achieve productivity targets.
Assumed additional responsibilities during peak periods to ensure timely completion of tasks.
Maintained cleanliness in food preparation and dining areas to uphold hygiene standards.