Trish Blase
Regina,SK
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Coachable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Air Canada Maple Leaf Lounge
05.2019 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours of operations, menu information and updated flight information.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Crew
North Albert McDonald's
09.2018 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Accurately handled both front-end and drive thru cash register transactions while providing excellent customer service.
Education
High School Diploma -
Miller Comprehensive Catholic High School
Regina, SK06.2018
Skills
- Greeting and Escorting Guests
- Hospitality and Accommodation
- Food Preparation and Safety
- Merchandise Packaging/Restocking
- POS Systems
- Work Task Prioritization
Additional Information
- Cheryl Grzeda
-Maple Leaf Lounge Manager
-(306) 551-5530
- Erika Molano
- Admin Assistant at Colliers International
- (306) 551-4338
-erika.grace.molano@gmail.com
Certification
- AWARDS & CERTIFICATIONS , Standard First Aid and CPR-
- November 2019 Liquor License Training- June/July 2019
Timeline
Hostess
Air Canada Maple Leaf Lounge
05.2019 - Current
Crew
North Albert McDonald's
09.2018 - 11.2020
High School Diploma -
Miller Comprehensive Catholic High School
- AWARDS & CERTIFICATIONS , Standard First Aid and CPR-
- November 2019 Liquor License Training- June/July 2019
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