Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Languages
Organizations Clubs
Timeline
Generic

Trisan Slypher Brooks

Sacramento

Summary

To obtain employment within an organization that seeks to make a difference in the criminal justice system. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Caregiver

Bethel Caregiving Agency
Sacramento
09.2024 - 10.2024
  • Took care of patients suffering from dementia.
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Assured proper nutrition by preparing meals, grocery shopping, and monitoring food consumption levels.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to the supervisor.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Placed the patient to bed during the days and nights
  • Interacted with patients
  • Contacted doctors to set up appointments on the patient's behalf
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Helped clients get in and out of beds and wheelchairs.
  • Performed light housekeeping tasks related to the client's care, such as laundry and changing linens.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing, and grooming.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Administrative Assistant

Cape and Island District Attorney’s Office
Barnstable
09.2023 - 10.2023
  • Updated cases in legal software.
  • Researched the file location to present in court.
  • Completed disposition on cases that have closed.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence, as required by management staff.
  • Created new cases in the legal database
  • Translated from Patios (Jamaican Creole) to English.
  • Sorted and distributed incoming faxes, letters, and emails for office distribution.
  • Proofread content for typo-free emails and documentation.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Handled confidential documents in an organized fashion according to established protocol.

Customer Service Representative

Concentrix
Jamaica
06.2019 - 01.2020
  • Assisted customers with locating unknown charges on their accounts and canceling subscriptions
  • Contacted carriers for assistance with locating customer’s orders
  • Filed claims on behalf of customers against third-party sellers

Customer Service Representative

Collective Solutions
Jamaica
05.2017 - 06.2019
  • Managed dispute resolutions with banks
  • Issued refund or replacement for unwanted or damaged items
  • Oversaw investigation process against carriers who mishandled and/ or misplaced packages
  • Issued reports to the Concession Abuse department against customers who wanted refunds without resending items

Customer Service Representative

Xerox
Jamaica
06.2016 - 04.2017
  • Managed dispute resolutions with banks
  • Issued refund or replacement for unwanted or damaged items
  • Oversaw investigation process against carriers who mishandled and/ or misplaced packages
  • Issued reports to the Concession Abuse department against customers who wanted refunds without resending items
  • Assisted customers with locating unknown charges on their accounts and canceling subscriptions
  • Contacted carriers for assistance with locating customer’s orders
  • Filed claims on behalf of customers against third-party sellers

Cashier

J&J Gift Shop
Jamaica
01.2016 - 08.2016
  • Sold souvenirs and other memorable items to tourists
  • Conducted inventory to account for all items
  • Processed cash, credit, and debit card transactions
  • Restocked shelves and replenished floors when necessary

Court Of Clerk Assistant

Brown’s Town Parish Court
Jamaica
03.2014 - 04.2014
  • Provided warrants to judges for signatures
  • Scheduled court dates and prepared necessary documentation for upcoming court cases
  • Distributed notes to various departments within the courthouse
  • Organized files and completed data entries
  • Reported warrants to the judge and attended judicial proceedings

Education

Master of Science - Forensic Psychology

Monroe University, King Graduate School
New Rochelle, NY
04.2026

Bachelor of Science - Criminal Justice

Monroe University
New Rochelle, NY
04.2024

Certificate - Paralegal Studies

Monroe University
New Rochelle, NY
04-2024

Skills

  • Microsoft Word
  • Legal research
  • Critical thinking
  • Effective communication
  • Emotional intelligence
  • Flexible schedule
  • Patient care and companionship
  • Empathetic listening
  • Hoyer lifting equipment
  • PowerPoint
  • Excel
  • Access
  • Client documentation
  • Time management

Certification

Certified Paralegal, Monroe University, New Rochelle, NY, 04/24

Certified, CPR personnel, National CPR Foundation, 03/2025

Volunteer Experience

  • Freeport Police Station, Montego Bay, Jamaica, 03/18 - 06/18, Volunteer, Requested warrants, logged evidence, and composed case logs for court cases., Reviewed statements and confessions., Doing outreach programs to inner city youths to aid with abuse., Doing community programs to give to less fortunate children., To file reports for officers who assist social workers when removing children from a violent home.
  • Equal Justice Committee for the Twelfth Judicial District, Bronx, NY, 10/22 - 07/24, Volunteer, Student Representative for Monroe College., Discussed various social issues affecting society., Planned various events.

Languages

  • English, Bilingual
  • Jamaican Creole, Bilingual

Languages

Jamaican Creole
Native/ Bilingual

Organizations Clubs

  • Civics and Debate Club, Monroe University, Bronx, NY, 09/21 - 09/23, Vice President, Planned club meetings and hosted these meetings., Planned debates and coordinated the dates of these events., Prepared topics for discussion at club meetings., Reached out to prospective members and provided information about the club.
  • The National Society of Leadership and Success, 01/22 - 04/24, Presidential Member
  • Bronx Equal Justice Committee, 10/22 - 07/24, School Representative
  • The Alpha Phi Sigma Honor Society (Zeta Pi chapter), Monroe University, 05/24 - Present, Member

Timeline

Caregiver

Bethel Caregiving Agency
09.2024 - 10.2024

Administrative Assistant

Cape and Island District Attorney’s Office
09.2023 - 10.2023

Customer Service Representative

Concentrix
06.2019 - 01.2020

Customer Service Representative

Collective Solutions
05.2017 - 06.2019

Customer Service Representative

Xerox
06.2016 - 04.2017

Cashier

J&J Gift Shop
01.2016 - 08.2016

Court Of Clerk Assistant

Brown’s Town Parish Court
03.2014 - 04.2014

Master of Science - Forensic Psychology

Monroe University, King Graduate School

Bachelor of Science - Criminal Justice

Monroe University

Certificate - Paralegal Studies

Monroe University
Trisan Slypher Brooks