Trippanjot Brar
Abbotsford,BC
Summary
Dynamic and results-oriented professional with a proven track record at Work, enhancing business development through innovative promotional strategies and effective relationship building. Skilled in customer service and Microsoft Outlook, adept at problem-solving and critical thinking. Achieved notable customer satisfaction and sales revenue growth by leveraging communication skills and a customer-centric approach.
Overview
2
2
years of professional experience
Work History
Customer Service Crew Member
McDonald's
08.2023 - Current
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours and maintained High productivity and performance levels while handling high Stress situations and Demanding Workload.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Developed and executed Creative Sales Strategies to promote Unexpected products, resulting in a significant boost in revenue and customer engagement.
- Enhanced customer satisfaction by addressing and resolving complaints in timely manner.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
Marketing Consultant
Telus International
01.2024 - 06.2024
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Engaged with and assisted minimum of 120 Customers daily, delivering exceptional service and addressing their needs effectively.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining proper relationships.
- Consulted with clients on business issues and developed innovative, high-impact proposals.
Receptionist
NIIT Computer Center
06.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls.
Education
Computer Information Systems - Computer Science
University of The Fraser Valley
Abbotsford, BC05.2025
Skills
- Customer Service
- Critical Thinking
- Customer Relations
- Computer Proficiency
- Microsoft Outlook
- Sales expertise
- Relationship Building
- Problem-solving abilities
- Multitasking and Prioritizing
- Communication and listening
- Cultural Competence
- Attention to Detail
Languages
English
Punjabi
Hindi
Timeline
Marketing Consultant
Telus International
01.2024 - 06.2024
Customer Service Crew Member
McDonald's
08.2023 - Current
Receptionist
NIIT Computer Center
06.2022 - 07.2023
Computer Information Systems - Computer Science
University of The Fraser Valley
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