Tri Pham
San Pablo
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Barista
Starbucks
Pinole
06.2022 - Current
- Prepared and served high-quality beverages while maintaining cleanliness and organization in the work area.
- Trained new baristas on beverage preparation techniques and customer service standards to enhance team performance.
- Collaborated with team members to streamline workflows, resulting in faster service during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and enhancing the overall brand experience.
- Assisted in inventory management by accurately tracking and restocking supplies to ensure operational efficiency.
Customer Services
McDonald's
San Pablo
02.2021 - 10.2021
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries, enhancing overall customer satisfaction.
- Maintained cleanliness and organization in dining and kitchen areas, ensuring a welcoming environment for patrons.
- Assisted in managing inventory levels by restocking supplies and monitoring product quality, supporting operational efficiency.
Warehouse Associate
Amazon
Richmond
06.2020 - 10.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
Education
Nguyen Trung Truc Highschool
Ho Chi Minh CitySkills
- Beverage preparation
- Customer relationship management
- Team collaboration
- Inventory management
- Order processing
Languages
English
Limited
Vietnamese
Native/ Bilingual
Timeline
Barista
Starbucks
06.2022 - Current
Customer Services
McDonald's
02.2021 - 10.2021
Warehouse Associate
Amazon
06.2020 - 10.2020
Nguyen Trung Truc Highschool